iSpring learn is a great solution for online learning.

The system underpins my private education business and has been a major driver for success.

Pros

Integration with PowerPoint Clean, easy to use interface User self registration Payments system for selling courses.

Cons

There is not a lot to dislike. It does everything I need. If I had to be very picky I would to be able to alert users to new Courses or to make announcements more easily. At present you can add comments to courses and learning paths, or send individual messages, but this does not alert a user who is not logged in. I can export e-mail addresses and send a mailshot, but this is a bit cumbersome. This is a very minor issue.

Worth The Money!

I worked closely with our sales person to complete the purchase and get everything set up. It was a very simple and quick process.

Pros

We searched for 2 years for the perfect software. We landed on iSpring due to the cost and features available for a corporate training environment. This has helped up become more remote, especially in a world with COVID. We have been able to track training and identify areas of improvement and even get more departments on board with the training process. I also love the iSpring takes ideas for improvements.

Cons

Most features are easy to use, but some of the reporting options do not provide the information needed, so we have to build workarounds in to get what we need.

Very Pleased with iSpring and the Support Team.

I recently had an issue where we needed to produce a report for a user who we accidently deleted from the system. It was a serious HR issue where we needed to provide a report of the courses this individual had taken. However, we were not able to retrieve this report, because this person was deleted from the system. I contacted iSpring Support, and they responded right away, and tracked this report, and provided it that same day. I am extremely grateful for their efforts. This was very important to our company, and I was so glad to be able to provide this to our leadership team. Thank you, iSpring Customer Support.

Pros

iSpring Learn is extremely easy to set up and start training immediately, while at the same time producing high quality engaging courses. Integrates with power point, so the learning curve is fast while allowing for customization.

Cons

Nothing. Very pleased with the software.

Good for a single company (in-house) use but poor for managing client or partner training

Pros

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

Cons

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes. For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically. SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added. On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Perfect Match: iSpring Learn and iSpring SUITE

All in all, using iSpring Learn and iSpring SUITE was a great experience and helped us to transform our training program into the online and digital world.

Pros

We like the seamless integration between iSpring Learn and iSpring SUITE. We have a lot of existing material available as PPT slidedecks, so iSpring SUITE was a natural extension for us to create e-Learning Modules. With the seamless integration between iSpring SUITE and iSpring Learn, we were able to deploy e-Learning very quickly to our training program.

Cons

We had some issues when importing data, as the provided template did not match our setup. But in the end, we could solve this issue quickly with the technical support. One thing we are missing is the opportunity to better track the invitation emails that have been sent to invited clients and possibly resent new messages.