About Lessonly

Lessonly is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams, and human resources. Lessonly is compatible with mobile devices and tablets, making the system accessible on-the-go.

Lessonly can be customized to match a company’s look by incorpating their logo, colors, and a personalized URL. Users can create unlimited courses and lessons, utlizing text, images, audio, video, and more.

Adding individual learners and groups to specific assignments can be achieved with just a few mouse clicks; through a due date feature, notifications are sent by email to ensure courses are completed in time.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

131 Reviews of Lessonly

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(99)

99

4 stars

(28)

28

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 131 results

February 2021

Danee' from Consumer Cellular

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Easy to Use Product, Amazing Customer Service, Huge Impact

As stated above, their customer support team is amazing! From the time you meet with your Enterprise Account Manager/Services Delivery Manager to finally launching Lessonly within the company, its painless and welcoming. There are so many options to build content, make it your own brand, and teach the learners. Lessonly helps with all of this to create a very smooth transition. You are also invited to join their community with likeminded people and have the ability to have discussions with others about their wins, while joining events where you can learn best practices on how to use the product.

Pros

Lessonly is simple and super easy to use on both the Learner and Admin side. A feature that is most impactful is Trigger feature. We use this to assign training content and it is a huge win for us! We have a large number of people starting weekly and it was getting difficult to assign content individually, with this particular tool in Lessonly, it made it so easy to create a group and set the trigger to auto send content on certain days the employees would need it. We also use this for our Knowledgebase system and it’s really nice to link those articles within training and not have it pop a new system for the employee to look at, as it’s all intertwined. A few other impactful features are the easy to use search bar to find the content needed and the “feature this lesson”. We like the use “feature this lesson” during our daily morning meetings to show our employees any important items, product releases, promotions are coming, etc. It sits right on the Learner’s page and allows them to view the Lesson without them having to search or it being assigned. I like the simplicity of the platform, it is so intuitive to use that there isn’t much time training anyone at the company to create content, which saves everyone time. Their customer support has welcomed us with open arms and made us feel like family. They are on top of answering our questions with such delight, you can really feel they care.

Cons

There isn't much to dislike about Lessonly. If I had to pick anything it would be the ability to not copy/duplicate Paths or a Lesson section. There are times when we create a specific path, but then need to create variants of it based on roles. Ex: Trainer versions of the same path. Same thing with a Lesson section, there are times a whole section is needed in another Lesson and the alternative is to copy paste or add the element to the element library (this can be nice as you can link the element, meaning if you change one Lessons element, it will change the others so you don’t have to go find the other Lesson to update).

Reasons for Switching to Lessonly

We were using another platform for our Knowledgebase system. It was hard to edit/update, and the process for feedback was very difficult on the learner and admin side. The search functionality was also specific, so you had to ensure you were spelling the title correctly or no results would populate. For the training part, we were using PowerPoint. Lessonly made it easy for us to have the same training company wide, while being able to edit during training with no hiccups.

February 2021

Megan from Fleetcor

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Lessonly is one of the best vendors to work with and the software is easy to use!

It's been great. The company as a whole is wonderful and provides great service.

Pros

I love how easy it is to build trainings in Lessonly. You do not have to be a traditional learning and development person to create lessons in Lessonly.

Cons

I do really wish you could pull up old drafts. Currently, once you click publish, you're unable to go back to an old draft if someone doesn't get updated or launched as planned.

Reasons for Choosing Lessonly

We do not always have the ability to play videos, but we can read and you can use that easier as a knowledge source than trying to go through a video.

December 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2017

Simple, basic LMS.

It was a simple, easy way for us to scale learning for our quickly growing organization. That being said, it feels like we grew faster than Lessonly was able to keep up with, so now we're looking for a more robust LMS that will provide more flexibility as we become more sophisticated in how we're approaching education as a company.

Pros

The interface is clean, and lessons are relatively easy to create. Because it has such a minimalist design, there were very little extra work needed to make it look nice and enticing for our team to use.

Cons

They've only just now begun to add support for SCORM, relying solely on their built in editor for awhile. The customer support team is responsive, but very few changes or updates seem to be made from user feedback. It also felt as though substantial updates to the app were few and far between. This was disappointing, to say the least.

August 2020

Olivia from Omni Financial

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Excellent for the inexperienced & seamless onboarding

We streamlined training and knowledge database within Lessonly. We also utilize Lessonly to send out newsletters which cut back our email and slack clutter. We also utilize Lessonly to track mandatory continuing education for our licensed professionals and mandatory HR updates, everything is traceable within Lessonly Insights.

Pros

We use this mostly for Knowledge Management System but we also use Lessonly to onboard new employees. The interface is engaging and extremely user friendly. Support is extremely fast and responsive. Superb customer service.

Cons

The quizzes and practice on demand are a bit clunky. There are no options to roll out the same quizzes to the same user, only limited to scoring system where they can re-take if failed. Practice on demand is only in a narrative scenario so it's only useful for written scenario which is not useful for us. Integration was a bit hard to do with Salesforce.

Reasons for Choosing Lessonly

Great demo and presentation. Extremely user friendly. Extremely easy to navigate and set up for administrator role. Price and templates.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

The Goldilocks of LMS Software

Before committing to Lessonly, I looked into quite a few LMS solutions. I found this to be the perfect middle ground in terms of price and features. It's really suited for a smallish (under 50 employees company), though I believe they have other plans for larger businesses or teams. Beyond just features, I couldn't be happier with their support. I never found their sales team be pushy which is always a wonderful bonus. They also have quite a few meetup events with company reps which I'm a big fan of.

Pros

-From the pitch to implementation, their support was fantastic. They really helped to make sure this would suit our needs and after signing the contract, they followed up to set up a few meetings to make sure we fully understood how to use it to its full capacity. -It's extremely straightforward and easy to use for both administrators and learners. It was so simple I felt like I was missing something, but they assured me that wasn't the case :) -It offers a lot of information and lessons on how to actually train and improve your training process at no additional cost. This has proven to be a really invaluable resource and has improved our training program and saved time in developing it. -I love that it integrates with Zendesk.

Cons

-I wish it allowed for some more customization or formatting variation. -Though you can easily embed videos, you can't host them through Lessonly. We knew this going in so it obviously wasn't a dealbreaker, but it would be nice. -As an administrator, I really wish it was possible to create a grading key. I find I create a lot more multiple choice quizzes because it's just too hard to grade written answers.

Reasons for Choosing Lessonly

-Price -Features -Their support -Their flawless pitch and demo -Integration with Zendesk and MaestroQA