Metrics that Matter Software

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Metrics that Matter Software

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About Metrics that Matter

Metrics That Matter is a cloud-based solution that helps midsize to large businesses measure learning and development programs through evaluation methods to improve employee performance. Key features of the platform include social learning, learning paths and tracks, asynchronous/synchronous learning, talent management integration and learner portal. Metrics That Matter includes learning modules that allow enterprises to build custom courses for providing training to employees and managers. It uses predictive and descriptive-analytical methodologies to help firms gain insights into effective learning programs and incorporate them with existing modules. Additionally, its dashboard helps visualize reports based on multiple metrics including predicted cost-benefit rat...
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Metrics that Matter User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

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Jennifer

Ciena

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Computer Networking

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2019

Best software on the market for Learning Analytics

We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question.

Pros

Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.

Cons

The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year.

Paul

Dentsply Sirona

Verified reviewer

Company size: 10,000+ employees

Industry: Medical Devices

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

5

Reviewed December 2018

A well-designed and well-supported platform based on solid science

We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$.

Pros

We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted.

Cons

In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management

Barry

crimson Line

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Customer support

5

Functionality

4

Reviewed July 2019

MTM

Staff always ready to help, even when it is beyond their scope they still assist

Pros

Great software to get what you need for Microsoft MCT's !

Cons

Everything worked well and support helps when you get stuck

Nataliya

FastLane Ukraine

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2019

MTM. Pros and Cons.

In brief, it's positive experience. Thanks for your cooperation.

Pros

Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy.

Cons

Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.

Reasons for choosing Metrics that Matter

MTM is the only product we have ever used.

Vinod

Cisco

Verified reviewer

Company size: 10,000+ employees

Industry: Computer Networking

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2018

Great Application

Overall experience is been awesome.

Pros

It's user friendly. It has lot of different options for generating the reports.

Cons

It's little slow to update the details and also while loading the information.

Andrew

Firebrand Training Ltd

Verified reviewer

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2019

Metrics that Matter by Explorance_Review

Good once you understand the system

Pros

Ability to see reports quickly and easily

Cons

A little difficult to use on my own rep was a star

Alejandro

Aprendicia

Verified reviewer

Company size: 2-10 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2019

Perfect Client attention

Pros

The good client attention. It was very quickly.

Cons

When you have to change your data email, you must speak with the support mandatorily. I had to do that, by this way.

Ty

Idaho forest group

Verified reviewer

Company size: 51-200 employees

Industry: Paper & Forest Products

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2021

it was an amazing course

I believe that every one can benefit from this course. it is exceptional. would be great for more supervisors to be involved with this program!

Pros

it was very knowledgeable, it is extremely well prepared!

Cons

was not long enough. could go into more detail