PlayerLync

RATING:

4.72

(29)

About PlayerLync

PlayerLync is a mobile workforce enablement platform that combines mobile learning, operational support and compliance, content management, and communications in one easy-to-use application. PlayerLync helps companies with mobile workforces like Starbucks, Abercrombie & Fitch, and Southern Company Gas to ensure that every frontline employee has the personalized and timely information they need to do their job, delivered automatically through a mobile device. From rolling out time-sensitive information ("information on limited time offers" is Restaurant specific), compliance testing, operational checklists, and how-to videos, PlayerLync provides 100% guaranteed instant access to personalized content for every frontline worker at their point of need. As Pla...
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PlayerLync Reviews

Overall Rating

4.72

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PlayerLync

1 - 5 of 30 Reviews

User Profile

Jamie

Verified reviewer

Real Estate

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Working with PlayerLync is a partnership that works in the client's best interest.

The ability to individualize learning content based on role and career goals. Since PlayerLync is a mobile app, our associates always have it available. It allows for a more informal self-directed approach to learning, but still provides the reporting and tracking needed.

PROS

PlayerLync makes a true high impact learning environment possible. Videos, job aids and learning resources are available to associates as it fits into their busy day. Administration of Playerlync is simple, so pushing content to associates is easy and quick.

CONS

From a user's perspective it would be easier if the form manager integrated with the Playerlync side of the app. This would allow for single sign on and increase ease of use.

Jules

Restaurants, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

PlayerLync - A Life-Changing Amenity

PlayerLync allows our Owners to have far more flexibility in their schedules. Putting the training onus on the platform and the Trainee frees Owners up to run their business more effectively. They can track training and progress from anywhere - even on their much deserved days off.

PROS

Ease of use, the app, mobile learning, tracking and reporting, ability to make changes on-the-fly, ability to create and edit forms/courses quickly, Team Members enjoy using it, Owners find it valuable, allows Regional Managers to better facilitate their regions Integration into our business was virtually seamless

CONS

Programming can be glitchy and not save correctly - have to redo forms sometimes, a HIGH-SPEED internet connection is mandatory, there is functionality that it seems should have developed by now, like bulk editing fields in forms, bolding words, creating bulleted lists in forms, adding PDFs to forms, assign groups and manage teams when first creating users

Reason for choosing PlayerLync

Functionality, testimonials, pricing with discounts

Jeff

Sports, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Great product that we've used for years!

We have been using PlayerLync for approximately 10 years and look to continue that partnership for the foreseeable future. In an industry where things need to work properly and work right now, the fact that we haven't needed to look for other solutions for our needs shows how reliable PlayerLync has been for us.

PROS

PlayerLync provides a secure way for us to share critical, up-to-date information in different formats on a daily basis with our users. The interface and clean and easy to follow. Support is tremendous and always willing to work with us if we have an issue, which is rare.

CONS

I can't really say there is anything we don't like. There have been phone calls to support for new things we'd like to see added and occasional hiccups with the software, but support has been receptive to all of our ideas and helpful when things have needed fixed.

Joshua

Real Estate, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2019

PlayerLync Review

I enjoyed using PlayerLync and also being the individual who rolled it out to my entire region within Lincoln Property Company. I think it is a great tool and overall very user friendly. I think a few bugs could be worked out but other than that I like the tool.

PROS

The software is easy to use and very mobile friendly. I like the ease of the system and how it functions with a user that has ever used it before.

CONS

There tend to be a lot of glitches with the integration between the end user and the admin. And when we called customer service they usually knew about the problem but never shared it with us until we found out ourselves.

Chris

Sports, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Simply the Best

Playerlync makes my job easier. It's the one software that I can count on every single day to work. The very few times I've had to reach out to Customer Service the response times are always immediate.

PROS

Every piece of content that we publish is always delivered and downloaded to every device. There is no need for users to have to search out and manually download what they need. Everything we publish is critical and it's nice to know that the product works every time. Creating users is extremely fast and efficient. Adding users to specific groups is also a breeze.

CONS

I have no complaints. The product works as designed and then some.

Reason for choosing PlayerLync

Playerlync is simply the best product for what we need.