PlayerLync Software

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About PlayerLync

PlayerLync is a mobile workforce enablement platform that combines mobile learning, operational support and compliance, content management, and communications in one easy-to-use application. PlayerLync helps companies with mobile workforces like Starbucks, Abercrombie & Fitch, and Southern Company Gas to ensure that every frontline employee has the personalized and timely information they need to do their job, delivered automatically through a mobile device. From rolling out time-sensitive information ("information on limited time offers" is Restaurant specific), compliance testing, operational checklists, and how-to videos, PlayerLync provides 100% guaranteed instant access to personalized content for every frontline worker at their point of need. As Pla...
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PlayerLync User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 23 reviews

User Profile

Jamie

Verified reviewer

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

Working with PlayerLync is a partnership that works in the client's best interest.

The ability to individualize learning content based on role and career goals. Since PlayerLync is a mobile app, our associates always have it available. It allows for a more informal self-directed approach to learning, but still provides the reporting and tracking needed.

Pros

PlayerLync makes a true high impact learning environment possible. Videos, job aids and learning resources are available to associates as it fits into their busy day. Administration of Playerlync is simple, so pushing content to associates is easy and quick.

Cons

From a user's perspective it would be easier if the form manager integrated with the Playerlync side of the app. This would allow for single sign on and increase ease of use.

Juan

Company size: 5,001-10,000 employees

Industry: Restaurants

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

State of the Art Software!

Pros

The software is easy to use for both the administrator and the user. It requires no wifi to access content including videos that have already downloaded.

Cons

We need one more level of folders to help organize content in tabs. It is a little difficult to find something while scrolling due to the amount of content we have.

Reasons for choosing PlayerLync

Not Web based Competitive Price User-friendly Awesome Support Team at the time

Joshua

Company size: 1,001-5,000 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

February 2019

PlayerLync Review

I enjoyed using PlayerLync and also being the individual who rolled it out to my entire region within Lincoln Property Company. I think it is a great tool and overall very user friendly. I think a few bugs could be worked out but other than that I like the tool.

Pros

The software is easy to use and very mobile friendly. I like the ease of the system and how it functions with a user that has ever used it before.

Cons

There tend to be a lot of glitches with the integration between the end user and the admin. And when we called customer service they usually knew about the problem but never shared it with us until we found out ourselves.

Michael

Company size: 51-200 employees

Industry: Restaurants

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

PlayerLync is changing the culture within our organization. The software and support is amazing!

Ease of training, employee retention, and consistency among front line employees.

Pros

With PlayerLync we have combined LMS, communication, operations manual and important documents all on the I Pad at the location. The data compression allows for countless video and document uploads. Create digital forms, checklists or quizzes that can be tracked and graded within the app. Paper bound manuals and back office PC s are a thing of the pas. Front line employees can get the information they need quickly and consistently. The ability to view short videos instead of reading long, boring documents is changing the way employees learn. The internal messaging feature is awesome, any tablet linked to the system can communicate. Employees can share ideas, solve problems, and communicate easily through two clicks of a button. Uploading content is a breeze. Drag and drop files on the admin site and information is immediately synced to any tablet connected to the system. I can't say enough about how great the support team has been amazing to work with in rolling out PlayerLync in our organization. PlayerLync will do their best to help customize the app to suit the needs of your company. They are always quick to respond and will help with any issues.

Cons

The multiple choice buttons on forms are set close together. Completed forms are graded but incorrect answers are not highlighted on the completed form weblink.

Lucy

Company size: 11-50 employees

Industry: Furniture

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2017

PlayerLync is our go-to training platform designed to easily connect, inform and train teams.

Pros

The platform is user-friendly, and the capabilities are endless. I appreciate a product that is accessible on the iPad or iPhone, offering versatility to meet our training needs. Training often doesn't happen behind a desk and PlayerLync understands this! The product facilitates two-way communication with our workforce, and allows management to share pertinent information with specific segments of the business. Creating and customizing content, quizzes and forms in order to ensure new hires have retained relevant information before advancing to the next area of content is incredibly useful. On the fly video capture and annotation will be key for training on our warehouse floor.

Cons

The downside of the product seem to stem from PlayerLync being a relatively new business developing and honing the product at a rate that tries to keep pace with demand. The full integration of Team Manager with the admin portal will address some of the "clunky" feeling of toggling back and forth between those two parts of the system. A streamlined and "non-code" option for inserting images into forms/quizzes will be a huge plus. Integration with cloud-based file management systems like box would be ideal so content sharing via URL would be simplified.

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