About Carepatron

The healthcare workspace for teams and their clients. Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more held in one place.


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7 Reviews of Carepatron

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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July 2021

Sharanya from Youthline Otago

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy, confidential and sustainable

Its been really nice to be able to email [SENSITIVE CONTENT] concerns or suggestions I have using the software and he has been incredibly helpful. Thank you!

Pros

I have found that using this software has made it easier to write notes and it also helps save trees with less paper being used! The software is intuitive and simple to use.

Cons

At this stage, I have not found something totally challenging with this software. It does what I need with having a safe and confidential space to store notes and client information.

Response from Carepatron

Replied July 2021

Thanks Sharanya, we appreciate your excellent review and all your feedback and input to the community

July 2021

Jason from Jason Litherland Counselling

Verified Reviewer

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Great notes keeping system

[SENSITIVE CONTENT] and the team have been very helpful and more than willing to include me in the development of some features.

Pros

It’s very easy to use, basic layout which doesn’t make it too hard to navigate and find where you want to go. Easy to type notes on both laptop and phone (which is handy when I want to write notes when I haven’t got my laptop with me) also integrates with my annotation function as well.

Cons

Once the intake forms are up and running that will make it a one stop shop as I can store everything on there.

Response from Carepatron

Replied July 2021

Thanks for your wonderful review Jason, we love having you part of the Carepatron community!

July 2021

Sandi from Family Heart Ltd

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

July 2021

Carepatron

Pros

Once I got familiar with it. It was easy to navigate my way through it.

Cons

I need to aquaint myself with this more before I comment . I am not that savy on a computer so have not explored it as well as I could have. More about me than your software.

Response from Carepatron

Replied July 2021

Thanks Sandi, appreciate your lovely review and feedback! We enjoy supporting you and your team

July 2021

Shannon from The Nomad Apothecary

Company Size: 1 employee

Industry: Alternative Medicine

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

July 2021

Easy to set up!

Pros

It was very easy to set up and figure out how to use. Great ability keep my clients organized and my practice HIPPAA compliant

Cons

Could be a bit more robust. I need forms and waivers for clients to sign and on the plan I'm on that is not available (I am unsure if it's available on higher plans) so I have to use multiple programs and that is annoying at times.

Response from Carepatron

Replied July 2021

Thanks Shannon, Appreciate your review and feedback. We are working on a beautiful solution for forms and consents, these will be released within the next 8 weeks

July 2021

Jomon from travancore medical college

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2021

Excellent app

Help save time;proper documentation possible,sound video quality good

Pros

Wide range of options and user friendly app.

Cons

Lack of public awareness of the app .need more publicity

Response from Carepatron

Replied July 2021

Thanks Jomon, we appreciate your time and review. It's a pleasure to support your team and clients

July 2021

John from Personal Computer Care

Company Size: 2-10 employees

Industry: E-Learning

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2021

Simple and free Business and or Healthcare Management

I am new to using it and have a lot to learn.

Pros

Free and simple to use. Has a friendly agent to walk you through things.

Cons

Nothing to complain about yet. I haven't setup any new clients yet but seems straight forward.

Reasons for Choosing Carepatron

Free

Response from Carepatron

Replied July 2021

Thanks John, we appreciate your review and all your support

July 2021

Joshua from RAQ

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Easy

Pros

its easy to use and keeps everything in one place

Cons

For a not for profit its a bit expensive for what it does

Response from Carepatron

Replied July 2021

Thanks Joshua, We appreciate you being part of our community and your fantastic review