Connecteam vs ECP

RATING:

4.8

(326)

Connecteam has 326 reviews and a rating of 4.77 / 5 stars vs ECP which has 106 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (326)
4.7 (106)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Can text-message filipino worked through app, even on free mode. Messaging/chat options are way better than other messaging apps.
  • This makes it simple to do no matter where you are located in our various warehouses. Tracking time spent on specific jobs helps us to make better decisions when evaluating the cost of production.
  • Cons

  • The only thing I can say is that we have noticed a slight delay in notifications. By slight, I mean a minute or so sometimes.
  • The inability to synchronize with a personal calendar is a fatal flaw, and seemingly not something that would require reinventing the wheel.
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  • Pros

  • Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.
  • Ease of use is the most common praise from LTC facilities.
  • Cons

  • The demand causes the computer to freeze and require restarting.
  • In the last several months, ECP has frozen on our computer and we have to log out and re-enter to get back in. We have called, but still no solutions on why this is happening.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos