AssurX vs Prodsmart

AssurX has 25 reviews and a rating of 4.56 / 5 stars vs Prodsmart which has 67 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.56 / 5 (25)
4.7 / 5 (67)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 11, 2021
September 21, 2021
Pros/Cons
  • Pros

  • The support staff is very knowledgeable and helpful.
  • Comes with comprehensive 21CFRPart11 compliance features that – when implemented correctly - satisfy FDA computer system compliance requirements.
  • Cons

  • The programming options are limited and integration with other systems is clunky.
  • Any software with extensive functionality is going to come with a significant learning curve, and CATSWeb is no different.
  • Pros

  • Ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.
  • We like a few things, like the user interface which is easy and straightforward to navigate.
  • Cons

  • I don't think there is anything I don't like, just taking time to learn and be proficient in it.
  • It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.
Pricing Range
Product Demo
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FrontRunners

2021

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1 Recommendations
38 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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