DevonWay vs QT9 QMS

RATING:

4.7

(31)

DevonWay has 31 reviews and a rating of 4.65 / 5 stars vs QT9 QMS which has 74 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (31)
4.7 (74)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 1, 2022
February 15, 2024
Pros/Cons
  • Pros

  • It is a good working tool for everyday use with respect to initiating, tracking and addressing CRs.
  • Service was outstanding and the product was very easy to use.
  • Cons

  • User interface can be confusing. Those who don't use it frequently have difficulty figuring out what's being asked of them, or how to find what they're looking for.
  • The custom reports and specialty features do take some tweaking to get right. That also leads to those reports being very specific and not easily altered in the future.
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  • Pros

  • Ease of rolling out the product. Built in forms are helpful for a beginner.
  • This is a very easy to implement software that is inexpensive. The workflows are great out of the box.
  • Cons

  • The common complaint is that people don't look at them (deleting) because a notification appears every day.
  • Absolutely no customization to tailor to your organization. No email reminders if you have overdue actions pending, you’ll have to look at the database daily.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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20 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos