Heap vs QuickBooks Desktop Enterprise

RATING:

4.5

(40)

Heap has 40 reviews and a rating of 4.55 / 5 stars vs QuickBooks Desktop Enterprise which has 20228 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 23, 2023
May 15, 2024
Pros/Cons
  • Pros

  • It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.
  • By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.
  • Cons

  • It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.
  • Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.
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  • Pros

  • I like the fact that it integrates with a bunch of other things and makes it super useful for invoicing.
  • It had great tech support, excellent documentation, and superb online help. A great product for a very wide range of businesses.
  • Cons

  • The update method and stability of the software is just poor. The file has to be repaired sometimes because it gets corrupted.
  • It can be a pain when you make a mistake and try to fix it. For some things, there are too many steps to fix the mistake.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos