Prodsmart vs ProfitKey

Prodsmart has 67 reviews and a rating of 4.7 / 5 stars vs ProfitKey which has 13 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 / 5 (67)
4.35 / 5 (13)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 21, 2021
September 5, 2018
Pros/Cons
  • Pros

  • Ery easy to use , user friendly access, full integration with our ERP as also the provided API's, in order to get realtime data. The webchat is also a key value, support anytime, anywhere.
  • We like a few things, like the user interface which is easy and straightforward to navigate.
  • Cons

  • I don't think there is anything I don't like, just taking time to learn and be proficient in it.
  • It should have some sort of mirror database in the customer facilities in the event of internet access failure; to allow offline usage.
  • Pros

  • Works great for a company that has a product line and job shop.
  • It does what it was designed to do, for the most part it is a very stable platform, can be customized to any ones needs, and runs pretty fast.
  • Cons

  • That means if there is anything that you dislike about their software they are willing to listen and fix the issues in the future.
  • Very difficult to set up and install, requires a lot of training and knowledge and this is the main factor as to why we don't utilize it to its full potential.
Pricing Range
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FrontRunners

2021

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39 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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