ActiveDEMAND Comparisons

RATING:

4.23

(73)

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Overall Rating
4.23 / 5 (73)
Ease-of-Use
3.5 / 5
Value for Money
4 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
September 8, 2022
Pros/Cons
  • Pros

  • The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue.
  • The analytics are impressive and easy to understand.
  • Cons

  • Sometimes it is difficult to talk to support through chat, ie. Trying to explain the problem, process etc.
  • I find the experience to be almost universally annoying and very disjointed.
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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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