ActiveDEMAND vs Pinpointe

RATING:

4.2

(79)

ActiveDEMAND has 79 reviews and a rating of 4.21 / 5 stars vs Pinpointe which has 55 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (79)
4.7 (55)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 5, 2024
September 8, 2022
Pros/Cons
  • Pros

  • The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue.
  • The analytics are impressive and easy to understand.
  • Cons

  • Sometimes it is difficult to talk to support through chat, ie. Trying to explain the problem, process etc.
  • I find the experience to be almost universally annoying and very disjointed.
Read all user reviews
  • Pros

  • The Drag and Drop Campaign Builder makes my job so easy.
  • Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs.
  • Cons

  • The whole database, list and segment thing can be a little confusing and overwhelming.
  • If there is an issue or error with the software it sometimes can take awhile before you get a response.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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1 Recommendations
5 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos