ActiveDEMAND vs atEvent

RATING:

4.2

(79)

ActiveDEMAND has 79 reviews and a rating of 4.21 / 5 stars vs atEvent which has 20 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (79)
4.3 (20)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 5, 2024
April 28, 2020
Pros/Cons
  • Pros

  • The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue.
  • The analytics are impressive and easy to understand.
  • Cons

  • Sometimes it is difficult to talk to support through chat, ie. Trying to explain the problem, process etc.
  • I find the experience to be almost universally annoying and very disjointed.
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  • Pros

  • Easy to set up and use as a team at the booth, tracking the details of interest for our CRM. Integration to SFDC/Marketo.
  • There is no other software out there that provides the benefits of the lead capture from your smartphone with the Salesforce CRM integration.
  • Cons

  • They lack Apps so they have to establish everything with custom API and a form submit. This is very difficult to maintain.
  • I have to go page through page until I find their name. And if I click too fast, I will mess it up and atEvent will unselect all of the people I have already chosen.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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1 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos