Autopilot vs Revel Systems

Autopilot has 100 reviews and a rating of 4.62 / 5 stars vs Revel Systems which has 294 reviews and a rating of 3.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (100)
3.73 / 5 (294)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 21, 2020
October 12, 2021
Pros/Cons
  • Pros

  • I love Autopilot journeys and campaigns. I like the way how you onboard new users.
  • I loved how easy it was to create a campaign and get a feel for what was going to happen and when. A fantastic tool for starting out.
  • Cons

  • The software needs more integrations to be built. Right now they integrate with very limited number of applications which can be a challenge syncing data across platforms.
  • After contacting AutoPilot multiple times, they refused to acknowledge how ridiculous this was. Instead they recommended to.
  • Pros

  • Easy to learn staff friendly have a portable option, reliable enough. Use iPad and doesn’t take too much space.
  • We love the fact that technical support is available 24/7 and they are always willing to find a solution to your problem. API availability is also great for other software integrations.
  • Cons

  • Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
  • The integration creates a total mess in Quickbooks, and employee hours can only be ported over to Quickbooks in whole numbers and no overtime.
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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