I love how integrated the CRM is with Outlook. It is easy to use and convenient.

Any CRM that makes you leave outlook has problems.

Ease of working with Outlook, great as a tool to look up customers in geographic area and understand their sales history.

Confusing aspects to the contacts and how they sync together.

Easily assimilates with Outlook, Easy to use for the most part and wish it had a few more features that I have recommended.

Having some trouble understanding the Prophet contacts and how they relate to Outlook contacts.

The integration into outlook makes it very easy to use. The customization aspect also allowed us to make it relevant to our niche industry.

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

The simplicity of the product and the ability to navigate anywhere.

This product was very easy to use with my current programs.

The integration with Outlook is a great idea but is far from seamless.

Its not perfect for how we would like to use it, but it is much better than any other crm system that we evaluated.

If you use Outlook, this software is super helpful. It's designed to work specifically as a CRM in Outlook, and does a great job.

What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product.

The support has been great. We now have an easy to use CRM that lives in our email client that is always used.

It lets you get going quickly and creating contacts and opportunities on the first day.

The interface with Outlook is awesome. Very convenient to send specific group emails to clients.

RUN AWAY - this product is a step in the wrong direction - too many screens, too complicated, does not work well off-line.

There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

It is very easy to use and price-wise, it's cost efficient.

Tech support is outstanding. It's ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.

We do get multiple records because of user error, or incomplete information. The data needs to be accurate to be of value and that does require monitoring of the data and someone to correct it.

Since the program is geared towards more the sales efforts within a company, not all of the features are able to be manipulated in a way to pull the built in reporting features.

The ease of set-up, use and ability to customize the program. The Prophet support team is outstanding.

The interface with Microsoft Outlook is seamless and user friendly. The customer service at Avidian has been outstanding.

CRM has been a great accountability piece for myself and others. Keeps you organized so you can manage more.

It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

The software has many, many options to use as you would like.

A little difficult to set up and duplicate contacts are time consuming to remove.

I don't like the warnings for too many screens open.

Product- great CRM, easy to use and has many features. Integreted into Outlook, so easy to link contacts and emails to opportunities.

We did a few hours of training and problem-solving from Avidian with a shared screen, which helped, but is a bit pricey.

Reports can be difficult to program for transfer to company systems.

Given the nature of the software and what its used for, it can be incredibly difficult to work with.

Intuitive data entry and reminders. Easy for everybody to see what's going on in their areas.

Would like our entire team to be able to view all emails associated with a person. Sometimes when things go wrong, it seems the vendor has difficulty finding out what the problem is.

Customer service is very prompt and alwys helpful.

At this point, the only issue we have seen is it occasionally will lag or crash for a short period of time.

The Drag and Drop Campaign Builder makes my job so easy.

The program works great and the support is there if you need it.

Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface.

Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs.

The whole database, list and segment thing can be a little confusing and overwhelming.

All issues we have had have been immediately resolved without hindering our day-to-day job.

If there is an issue or error with the software it sometimes can take awhile before you get a response.

Pinpointe is very easy to use. We haven't had many issues but their team is helpful in resolving the.

We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry.

We also dislike the fact that customer service is via email only.

Programming Flexibility and Cooperation with us as the end-user was excellent. The ability to schedule drip campaigns and analytics is at an industry HIGH.

Great quality product at a very reasonable cost.

Easy search of databases. Easy downloading of databases.

Great Product - With Excellent Customer Service.

Limited access control on a per user basis -- but I hear they are working on this feature. The team has been very receptive to new feature requests.

Today's customer support is better than before...in years past it was like a fetch game. It was so refreshing to be called back and when I called back him answered and helped me directly.

The best in class email editor, just incredible in flexibility. Extremely friendly dashboard, great reporting, very competitive pricing.

We have a small marketing department but Pinpointe helps us make email blasts quickly and easily. The customer service team is speedy and thorough when I need help or run in to an issue.

US Dollar

Prophet CRM from Avidian is a cloud-based customer relationship management (CRM) application that can be integrated with Microsoft Outlook for extending Outlook's functionalities. The solution enables multiple sales teams to unify their emails, contacts, calendar details and communication records within a single application.


Prophet CRM automates tracking of Outlook-based emails, meetings, contacts, and calendar invites on a daily basis. With a single Outlook interface, users can directly work with one application and track activities in the sales pipeline. The solution provides valuable insights into the sales process along with the ability to track winning and losing leads.


With Prophet CRM dashboard, sales persons can track engagement with their clients, view their pipeline and scheduled tasks, set follow-ups, prioritize tasks and configure reminders for critical milestones during the sales pitch.


Prophet CRM offers both subscription and perpetual licensing options to its users.



LongDescription

Sales Pipeline Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Data Import/Export

Email Tracking

Contact Management

Lead Management

Territory Management

Shared Contacts

Source Tracking

Segmentation

Lead Nurturing

Interaction Tracking

Contact Database

Quotes/Estimates

Task Management

Prospecting Tools

Search/Filter

It is also available at $55/mo and $75/mo with additional features.

Email/Help Desk

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

Prophet CRM

Live Online

Webinars

Documentation

Videos

PinPointe is a cloud-based email marketing tool that helps small, midsize and large enterprises across various industry verticals to create, distribute, analyze and manage their email marketing campaigns. 


PinPointe allows users to create email campaigns from a library of premade templates and automates email scheduling and trigger campaigns. The solution helps users to target audience segments by combining behavioral information, demographics and other custom fields. It also features real-time analytics, which allows users to track Twitter streams and inbound marketing results.


Additionally, PinPointe helps users to add buttons that allow audiences to follow, like and share email marketing campaign elements. Other features include drag-and-drop editors, campaign statistics, spam checkers, lead capture forms and integration with third-party applications. PinPointe can be accessed via desktops and multiple mobile devices and is ReturnPath certified. 


Services are offered on a pay-as-you-go pricing model and on a monthly subscription basis. Support is offered via phone and email.



Real-Time Analytics

A/B Testing

Customer Surveys

Customer Segmentation

Subscription Management

Drip Campaigns

Multi-Campaign

Customizable Fields

Campaign Scheduling

Template Management

Campaign Segmentation

Campaign Planning

Email Templates

Subscriber Management

Email Marketing

List Management

Click Tracking

Dynamic Content

Event Triggered Actions

CAN-SPAM Compliance

Reporting & Statistics

Customizable Templates

WYSIWYG Editor

Image Library

Spam Blocker

Customizable Branding

Reporting/Analytics

Mailing List Management

Campaign Analytics

Lead Qualification

Customizable Forms

Drag & Drop

Autoresponders

Campaign Management

Engagement Tracking

Lead Capture

Activity Tracking

Email Campaign Management

Real-Time Data

Landing Pages/Web Forms

Workflow Management

Email Management

Visual Analytics

Activity Dashboard

Alerts/Notifications

Web Forms

Mobile Optimization

Real-Time Reporting

Third-Party Integrations

Personalization

Lead Generation

Preview Functionality

Social Media Integration

Customer Journey Mapping

HTML Editor

Web browser (OS agnostic)

Professional Edition
For mid-size businesses sending 5,000 to 250,000 emails a month, the Professional Edition is best. You'll get a single user login and access to advanced features at a great price. 

Enterprise Edition  
For mid to large businesses or agencies, the Enterprise Edition is a great solution. You can send 250,000-10 million+ emails a month with this high capacity package and have up to 250 user logins. You'll have dedicated servers, IP addresses, an account manager, phone support and access to additional features, like Salesforce integration.

Prophet CRM vs Pinpointe

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