Benchmark Email vs Workbooks

Benchmark Email has 154 reviews and a rating of 4.23 / 5 stars vs Workbooks which has 105 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.23 / 5 (154)
4.35 / 5 (105)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 20, 2021
September 23, 2021
Pros/Cons
  • Pros

  • What I liked most was the ability to create flyers' I also likes the custmer service people through chat box.
  • Nice design, Makes it easy to track performance.
  • Cons

  • Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers.
  • Out of 409 people, only 75 have viewed the mail so far. No one registered online yet.
  • Pros

  • We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.
  • Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.
  • Cons

  • Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.
  • Runs very slowly at times, this makes for frustration on a busy support desk.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

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8 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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