BigContacts vs Semrush

RATING:

4.3

(206)

BigContacts has 206 reviews and a rating of 4.32 / 5 stars vs Semrush which has 2211 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (206)
4.7 (2211)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 8, 2024
May 7, 2024
Pros/Cons
  • Pros

  • I recently changed careers and this is my first time working in an office setting and using Big Contacts. I learned how to use it very quickly and it is very easy to understand.
  • Easy to add contacts, add activities and send notifications.
  • Cons

  • The inability to merge companies and contacts, as we have several redundant contacts.
  • Occasionally have lost tag clouds for no known reason. Customer service quickly restores, but is an odd kink.
Read all user reviews
  • Pros

  • It was very easy to use, and gave you some great insights into what your competitors where doing to gain site traction and traffic.
  • It really helps with keywords and understanding how the site is doing and what could be improved. They also offer lots of help and give great newsletters on what to do.
  • Cons

  • The filters require you to be 100% specific and this leaves a lot of room for errors. It is hard to learn when you are starting out.
  • I think the only problem we have had with this platform has been to use 100% of the tools it has, because it is very complete and has so many features that it is difficult to understand everything.
Read all user reviews
Pricing Range
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$
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$
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Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos