BrightEdge vs Blackbaud Luminate Online

RATING:

4.2

(44)

BrightEdge has 44 reviews and a rating of 4.18 / 5 stars vs Blackbaud Luminate Online which has 33 reviews and a rating of 3.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (44)
3.7 (33)
Ease-of-Use
3.5 / 5
3 / 5
Value for Money
3 / 5
3 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
November 1, 2023
September 9, 2022
Pros/Cons
  • Pros

  • I also like the user interface and ability to create custom dashboards for clients.
  • The tool helps in showing ranks and recommendations for individual keywords which is fantastic for a business like ours.
  • Cons

  • At times, the workflow module within BrightEdge Content can be frustrating.
  • First and foremost - recommendations are not worthwhile. You put it lots of legwork for it to tell you what basic SEO would.
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  • Pros

  • It is powerful and customizable. It is capable of nuance and automation.
  • I also really like that you can use formulas--from simple to complex--to generate targeted ask strings for constituents in emails and donation forms. And that is the best thing about Luminate Online.
  • Cons

  • Small snags in integration and imperfections in the product become sore points after a while, and the only way to overcome them is to have some serious web-developing firepower at your command.
  • The things I dislike are. It takes a very long time to learn how to use it well.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos