CallAction

RATING:

4.7

(22)

About CallAction

CallAction is a marketing automation platform designed to help businesses nurture leads, capture contacts, engage with customers, and convert inbound leads across multiple channels. From the moment a lead comes in, we help you automate your follow-up process from start to finish. Our AI-powered software automatically contacts your leads with personalized messages designed to help you turn them into customers. With CallAction, you can take your business to the next level by getting more leads on the phone while spending less time searching for them.

CallAction Pricing

It is also available at $269/month and $599//month with additional features.

Starting price: 

$139.00 per month

Free trial: 

Available

Free version: 

Not Available

CallAction text only

CallAction Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CallAction

1 - 5 of 22 Reviews

User Profile

Tom Fonseca -

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

gets me complete info on any lead that comes in, cell phones, social media, address, etc

PROS

Easy to make campaigns, does video text campaigns, text, etc. love it. Ease of use, easy to get a hold of tech support, Facebook group helps a lot as well.

CONS

You can't upload your leads or database into it. So past leads that have come in before can not be added into the campaigns.

Eric

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Real Estate Service and Sales

PROS

I like the automation the most but I also love the data that I get from callers. I use this service on multiple marketing pieces and it allows me to track what is working, what pieces get the most calls. After I get the calls the automation kicks in. When you have close to 100 calls or inquiries a month it is great to automate the follow-up. Saves tons of time and helps indicate the leads that need immediate attention vs the leads that need time.

CONS

I wish the data was 100% accurate. It's close but not 100%. Sometimes the names do not match and sometimes the addresses do not match. You can always cross-check the data with other systems. I use the mls data to cross-check.

Jeff

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed July 2018

Great product with lots of functionality. Just difficult and extensive to put together with service.

text automation and look up contacts.

PROS

Functionality. its very technical but works with multiple systems. I like the look up system on contacts in the system and the use of our crm with it.

CONS

Too technical and the support is poor. Its one person offering support so you are dependent upon his availability. There was a number of misrepresentations of certain uses and took awhile to learn the workings of the system. not plug an play. It can negatively effect your business if you don't spend a good amount of time setting up right. Weeks. Be prepared to spend that time and don't implement until the system is ready, or you'll have bad experience with the contacts you use in the system.

David

Verified reviewer

Real Estate

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

A must have for real estate professionals. When it comes to managing incoming calls this is great

PROS

Very flexible and easy to use. I have 3 different phone numbers set up that allow me to market each number differently.

CONS

I am really looking forward to being able to implement video or gifs in the autoreponders as they go out.

Vendor Response

Thank you David. We appreciate having you as a client! We have strong roadmap to continue improving the product for professionals like you!

Replied May 2018

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

love callaction!

PROS

I love the automated follow up texts & emails. Overall the technology is amazing & always improving!

CONS

Overall it's a LOT of technology & a little confusing to use all the features. I wish I had the time to figure out all of the features that would benefit our company.