Callback Tracker
About Callback Tracker
Callback Tracker Pricing
A 14-day free trial is available, after which: Just SMS: $9 per month Start-Up: $14 per month Business: $39 per month Corporate: $69 per month *US & Canada calls only *No rollover minutes or text
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Callback Tracker
1 - 8 of 8 Reviews
Bradley
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great app from a top notch team
We are looking forward to the next iteration of this app and the new features we spoke about during a recent meeting with their team - Great job guys!
PROSCallback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive.
CONSWe have no complaints. We would however would like the ability to export some of the CTA data
Dan
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Thank You Call Back Tracker
A former SEO company signed us up with Call Back Tracker and when we moved to a different firm we lost the software and we felt a large difference in the leads coming in. We tried another software that you need a programming degree to use. Needless to say, we have switched back to call back tracker and are very happy.
PROSSoftware is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings.
CONSI really don't have anything to say negative. I wish it were a little cheaper but is still a value for the service provided.
Lukasz
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed February 2023
Great idea, not ideal implementation
Life time deal, so paid in full once and using forever. Good concept.
CONSNot the best delivery of the idea - it does not always work.
Reasons for switching to Callback Tracker
Pricing
Jason
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
A clever, useful call back widget
A great overall experience using their product. I think it looks great on website and has some very useful backend features. Their support team is excellent. They make a huge effort to listen to customers and implement new features. Highly recommend this system for any website.
PROS* Love the visual CTA and presence on website * Love the convenience for customers * Love how their team listens to customers * Love the fact they have added goal tracking etc Overall, a very clean, simple call back mechanism that looks great and has some great backend functionality.
CONSThere is not much I do not like about this product. Some small requests would be multiple cc/bcc notifications for administrative staff | Additional ad keyword template tracking options for ppc campaigns | ability to target individual pages for callback rather than entire site. However, what it does, it does extremely well!
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
Does not always work the way it's intended
so so
PROSGood idea, simple tool, with quite a lot of options
CONSGreat idea, should it deliver on it reliably, I'd be very happy
Reasons for switching to Callback Tracker
price
Freddie
Banking, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Excellent value packed full of features.
The support team was very responsive and was willing to make certain customization's to meet my business needs.
CONSI would like to see the add the ability to allow customer to schedule an appointment at a later date and automate the call back process.
Leon
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Easy to Install and Use. Great custom features.
Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort.
CONSnot much. the little room for improvement is constantly being addressed.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Good User Experience Chat System
Easy to understand, worth the money, good features
PROSThe fact that their UI using new approach which let user comfortably contact us choose what channel they want to use
CONSMinimum option to custom the design of it. Although they already have good UI design, but some still need customize