Cartloop SMS Marketing

RATING:

4.9

(25)

About Cartloop SMS Marketing

Conversational text marketing platform that helps Shopify brands grow revenue and scale customer relationships, where real people engage and convert your shoppers through real-time text messaging.

Cartloop SMS Marketing Pricing

Free Plan - includes 250 credits Sales Package - Starts from $100 - includes 6,000 credits Full Conversational - Starts from $500 - includes 55,000 credits

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

Cartloop Dashboard

Cartloop SMS Marketing Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Cartloop SMS Marketing

1 - 5 of 25 Reviews

User Profile

Sarah

Verified reviewer

Retail, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Amazing customer support and service

I have been very happy with my experience so far, I have always been replied to very fast and the service has been amazing. The dashboard is easy to use and very powerful in terms of results.

PROS

The customer support is fast and amazing. Very knowledgable and the trial is a great way to see how powerful the system really is.

CONS

Nothing so far, everything has been fine.

Christopher

Entertainment, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great addition to my store

I’m solving cat abandonment issues which is a huge issue for many online stores. Cartloop has came up with many ideas to help me succeed in that area.

PROS

The cart abandonment feature is a huge help.

CONS

I’m not too into the per order fees. But I understand the business model.

Reasons for switching to Cartloop SMS Marketing

LiveRecover didn’t show any interest on helping me like Cartloop has. It’s all about building relationships in business.

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

So far I'm liking what I see

PROS

I've only very recently installed Cartloop and I'm pretty surprised at how responsive and helpful the customer care team are. The level of professionalism is outstanding. I'm not fully familiar with the interface yet but I'm impressed with how beginner friendly it is. My hope is to use the software for sms campaigns and cart recovery and it does appear to be a slick system. I will update my review in a few months time when I have more concrete findings.

CONS

So far I'm pretty impressed with the large number of features but I'm a little cautious on the pricing model. Time will tell if its good value based on conversions.

Gabriel

Arts and Crafts, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best done-for-you platform!

PROS

I am simply amazed by this app and by the team that’s working there. When I reached out to them, the team instantly responded back, onboarded me, created a strategy based on my needs. They promised to help me with anything that has to do with SMS and that was true. Whenever I was sending a campaign, they helped me draft the text and recommended me days and hours for better conversion. The results are also fantastic. I’ve been using automated flows for SMS and the results were decent, but conversational flows are way better! The results almost doubled. Highly recommend the app!

CONS

I really don't dislike anything about Cartloop. All the feedback I offer is often implemented which I love!

Reasons for switching to Cartloop SMS Marketing

I wanted to have conversational flows to engage with my shoppers and see what's going well. I captured a lot of feedback and now I'm focused on building a community

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

The Best App I have ever used

PROS

I like how the whole onboarding went: the team answered to my message in literally 3 minutes, we jumped on a call and they helped me set everything up. They invited me on Slack and their whole team is there. The way they communicate is fantastic and it shows they care about the customers. The results are also great. I'm using cart recovery and popup and my conversion rate was always beyond 40%. Simply impressed with how Cartloop managed everything

CONS

There is literally nothing I disliked. They are great