Cyberimpact
Cyberimpact
About Cyberimpact
Cyberimpact is a cloud-based email marketing solution that caters to small and midsize businesses across industries such as marketing, advertising and more. Key features include customer surveys, drip campaigns, an image library tool, mailing list management, template management and a WYSIWYG email editor.
Cyberimpact helps users to import contacts for targeted campaigns from existing address books, email services, social media platforms and also create them manually within the system. The solution also provides users with pre-built templates and the ability to add plug-ins to their websites.
Additionally, Cyberimpact offers users features such as marketing automation, multi-lingual support, consent and record management, web forms, greeting cards and coupons....
Cyberimpact Pricing
Pricing is based on the number of unique contacts in the account.
Starting price:
$19.99 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Cyberimpact
1 - 5 of 62 Reviews
Kelsey
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for more than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Makes life easier
Cyberimpact is easy to use and the customer service is quick and responsive when I need help!
PROSIt's easy to manage email lists and book out full email campaigns so I don't have to think about it once it's done. I love using the templates to quickly make our regular mailings
CONSThe thing I liked the least was not having a built-in spell check. But thanks to the help chat, I was told to add a Chrome extension that does the job perfectly - saving me lots of back and forth for minor typos etc.
Vendor Response
Hi Kelsey, thanks for your constructive comment!
Replied October 2022
Genevieve
Marketing and Advertising, 11-50 employees
Used monthly for less than 6 months
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Great mailing platform for every budget
For all problems and questions, the customer service team is highly responsive through their online chat on top of having an extensive FAQ.
PROSFrom the various templates to the intricate automations, this mailing platform is complete. Plus, the CyberImpact customer service is outstanding! The different plans are clear and easy to choose from, and they make it easy to downgrade plan or even go back to a free plan without having to contact the customer service team.
CONSThe platform doesn’t easily let you send one-of. For example, if you would like to send a previous mailing to only one contact you just added, you can’t simply do that without going through the creation of a new contact group.
Reasons for switching to Cyberimpact
Cheaper, as efficient and locally owned (Canadian company)
Vendor Response
Hello Genevieve, Thank you for your kind review!
Replied December 2022
Anonymous
11-50 employees
Used monthly for less than 2 years
Review Source: Capterra
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2019
good marketing software for basic needs
PROS
easy to use and train, decent quality for the cost
CONSmake it easier to upload/edit images. more selection in templates/font sizes
Christina
Marketing and Advertising, 1,001-5,000 employees
Used weekly for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
CyberImpact - pretty good, but not as intuitive as other softwares
PROS
I find it pretty easy to use and manage contact lists
CONSIt's not as intuitive as other softwares. It should be easier to move things around within templates, customize templates to look more on-brand and unique, the clicking and dragging is questionable (often loses what you're dragging), and creating buttons should be easier.
Reason for choosing Cyberimpact
CyberImpact was chosen based on our organization's security standards.
Vendor Response
Hello Christina, Thank you for taking the time to leave us a review. We are taking note of your comments and will forward them to our team in order to better respond to your needs.
Replied November 2022
Katie
Education Management, 51-200 employees
Used weekly for more than 2 years
Review Source: Capterra
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Cyberimpact
The customer support is fantastic. Quick and informative responses. I used MailChimp and Constant Contact at my previous institution, and I prefer Constant Contact by far. The analytics were much more robust and it was way easier to edit. They had a heat map feature for analytics that showed where people were spending the most time/or the highest clicks. That was really interesting and informative to see.
PROSCustomer service. The option to have other accounts/users nested under a main account.
CONSI find CyberImpact clunky and frustrating to use at times. I wish the editing process was smoother. The "undo" keyboard shortcut is temperamental, and some formatting options are also finicky. I also wish there was a way to include the subject line and preview within the draft itself, rather than needing to click "continue" to do so.
Reason for choosing Cyberimpact
We needed a Canadian company.
Vendor Response
Hi Katie, Thank you for taking the time to leave a review. We are aware that our email analysis tool could be more developed and our team is currently working on improving it !
Replied November 2022
