Cyberimpact Software

4.67 / 5 (9)

About Cyberimpact


Cyberimpact is a cloud-based email marketing solution that caters to small and midsize businesses across industries such as marketing, advertising and more. Key features include customer surveys, drip campaigns, an image library tool, mailing list management, template management and a WYSIWYG email editor.

Cyberimpact helps users to import contacts for targeted campaigns from existing address books, email services, social media platforms and also create them manually within the system. The solution also provides users with pre-built templates and the ability to add plug-ins to their websites.

Additionally, Cyberimpact offers users features such as marketing automation, multi-lingual support, consent and record management, web forms, greeting cards and coupons. The solution can be accessed via various desktops and mobile platforms such as phones and tablets.

Services are offered on a monthly subscription basis that includes support via phone, email and online live chat.



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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of Cyberimpact

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

4 stars

(1)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-9 of 9 reviews

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April 2019

Francois from L L Business Solutions

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Best service provider to work with

I use their software to manage email blasts for multiple clients. They make it easy to do it all from one simple login

Pros

I have used their software for over a year now and manage multiple accounts with it. Pricing seems to be on par with every other offering out there but what sets them apart is the quality of the templates they provide, the ease of use and definitely the customer service. I have had to contact them a few times and they went above my expectations every time. Provided me with a quick and easy solution to a problem that was actually mine and not theirs. I recommend you try them and see for yourself what customer service should be like.

Cons

No cons on my part, everything has been smooth over the last year

April 2019

Heather from CDJA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Email service review

Great experience and would recommend the service.

Pros

Ease of use and adding of recipients and the look of the emails once finished. Team very responsive if there are questions or issues.

Cons

Could make adding files more intuitive aka easy. When an email is rejected it goes into an invalid file and you cannot just move it back - you have to delete and then re-enter unless you get the customer support . We did get great customer support for this when it happened that 70 email addresses were rejected. Not sure if it happens again if this continues. However the team is very responsive to customer needs.

April 2019

Gerry and Lisa from Universal Church Supplies

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Cyberimpact has amazing versatility

Cyberimpact has helped us to become CASL compliant in our email marketing strategies. The program is so easy to use which has resulted in an increase in the frequency of our campaigns.

Pros

Cyberimpact has many useful components. The program has templates to help us achieve professional looking emails while still allowing us to customize them to suit our needs. The program does an excellent job of tracking statistics which allows us to monitor the effectiveness of our email campaigns.

Cons

The program takes some time to learn as with anything of value. In this respect the chat service offered has been extremely helpful.

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great communication software!

Pros

Easy to use, only takes a few minutes to get my message out.

Cons

Costs a bit of money, wish there was a way we could use it for free.

April 2019

Gerry from insurancetoronto.com

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Best email service I ever had

sending up to 500 emails in minutes and having a complete revue about the campaign

Pros

easy, simple, fast, compliant and best customer service.

Cons

nothing I can think about was negative about CYBERIMPACT

December 2018

Tony from Revo-Lution

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

So glad to have found a Canadian alternative

Our organization relies heavily on email to communicate with our members. But due to new policy requirements, we had to find a solution that stores personal data in Canada. We're so happy to have found Cyberimpact and everything is great so far!

Pros

Canadian servers, and an excellent customer service to help us get started.

Cons

We had to re-import our list and recreate templates, but that was to be expected.

April 2019

Carrie from Canada Beading Supply

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

April 2019

User Friendly Email Program

Pros

The fact that it is very easy to use and user friendly.

Cons

There are not enough templates to choose from. Seems like the same styles but in both official languages.

April 2019

Ross from Torus Power Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Cyberimpact - works for us!

Pros

User-friendly interface and clear documentation

Cons

Can't think of anything to dislike at this point

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2019

good marketing software for basic needs

Pros

easy to use and train, decent quality for the cost

Cons

make it easier to upload/edit images. more selection in templates/font sizes