EZ Texting
About EZ Texting
EZ Texting Pricing
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for EZ Texting
1 - 5 of 140 Reviews
Jon
Retail, 51 - 200 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed June 2021
Almost perfect texting app!
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy texting review
I didn't get to utilize beyond the trial, but what little time I had I made use of.
PROSI like the fact that it automatically adds email/phone numbers and contact name, three important elements.
CONSYou have the person's name and/or address.
Reasons for switching to EZ Texting
more features and functions with ez texting.
Vendor Response
Thank you for your review! Happy to hear that you enjoyed the free trial. Feel free to reach out if you're interested in hearing more about our different pricing plans or you can access them here: https://www.eztexting.com/pricing Sincerely, Taylor
Replied June 2022
Willie
Insurance, 11-50 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2020
Texting Software with Flexibility
As long as you're getting your money's worth out of the monthly fees, this is a great piece of software for direct sales, but if you're not sure you're going to use it all, do some shopping around to make sure that this is the best deal first. It's truly a great tool; I just wish the unused texts rolled over from month to month, even if there was a cap on how much could be accumulated.
PROSIt was very easy to put together a text campaign, upload the information & store the contact information, and send out tailored messages. This is the one software I found that truly met all of my business needs.
CONSAfter not conducting campaigns for a couple months in a row, it was time for one with over 2,000 recipients. I was really looking forward to leveraging all of the functionality associated with EZ Texting. However, when I logged in to my account I realized that my unused messages did not carry forward from month to month. While that is in the disclosure (I found it when I went back looking for it after the fact) I was very disappointed that I'd just wasted several months of money. I was ready to recommend the software for use across our company, but this drawback had me quickly reconsidering the recommendation.
Reason for choosing EZ Texting
While I'm unable to remember the other products I looked at before signing up with EZ Texting, the reason I decided to go with them was a result of their pricing & functionality associated with MMS texting. Given the situation of the pandemic, it was important to me to put critical information in my messages & MMS was the best option with EZ Texting offering the best pricing for the functionality.
Vendor Response
Willie, Thank you so much for your review! We're glad you found EZ Texting intuitive and enjoyable! We're sorry to hear about your disappointment regarding the monthly credits not rolling over. While that is part of our agreement, we do offer additional "anytime credits" that don't expire for 12 months that some customers purchase ahead of time in case they're expecting to hold off on campaigns for a month but want to jump back in the next month with more messages. Let us know if this helps and we're also happy to have an agent reach out to discuss your plan further. Sincerely, Taylor
Replied June 2022
satpal
Religious Institutions, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2019
Money RIPPERS...extravagant expensive.. Really BAD .. THEY WILL RIP YOU..
I beg you (Who is reading this - AVOID THEM ) I have been their customers for 2+ years and I have started at a low package. without any notification or anything I was robbed in the BRIGHT DAYLIGHT and
PROSLook for other Companies such as TWILIO, TXT180, TellMyCell. BUT not THESE PEOPLE "EZ Texting" OVERALL>> Extremely expensive. You will be forced to pay the EXTRA $$$$... Be aware: They have 2 or 3 companies under names as EZ texting or MOBOMIX. First, they will drop the price to win your confidence and then you will be Robbed in the BRIGHT DAYLIGHT. HIGHLY Recommended to Avoid Them.
CONSScammers, Fake, THE MOST EXPENSIVE, unreliable, BAD ACCOUNT REPS. what else .. for a bad company or team of thugs
Vendor Response
Hi Satpal, we value your feedback and we sincerely apologize that you've had a bad experience. We understand that there may be things in the accounts that customers would like changes to and we are always striving to improve our process and service. We understand your frustration with the expiration of your credits, however, it's is a standard part of our Terms of Service that credits do expire within a certain period of time. As referenced in the last discussion, we're always happy to work to find an equitable solution for both yourself and our company. If you'd like, we're happy to have a manager reach out and discuss those options with you.
Replied April 2019
Meaghan
Marketing and Advertising, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2022
Was the best out there before recent changes
Customer service is typically pick to respond when needed, however we did have a several week wait for an issue on our end to be remedied by the company, with no communication throughout those weeks even with weekly contact submissions on our end. The product is great for the most part, but the recent changes and customer service issues are enough to break my loyalty with them and consider companies elsewhere to see what our outside options are.
PROSEZ Texting is easy enough for just about anybody to use - surely where the name came from. On certain packages, MMS messages are only charged at a single credit where others are double or triple.
CONSWithin the last year, they have changed the account features which now require an upgrade to send instant messages. We pay thousands of dollars throughout the year for our usage, but are now asked to upgrade if we want our messages to continue being sent instantly, otherwise we are looking at a 40 minute delay.
Reason for choosing EZ Texting
We have considered changing quite a few times, however the ease of use with EZ Texting and the cost of our custom plan, while not the cheapest out there, have made it more convenient to stay rather than begin the process with a new company.
Vendor Response
Hey Meaghan, Thank you so much for your review--we genuinely appreciate the feedback and look to grow from it. First, we're happy to hear that you find us easy to use! In order to increase the delivery speed of your messaging, I suggest upgrading to a high-volume sending number (A2P). The numbers we assign for free to accounts send at a speed of 45 messages per minute. This works for non-emergency users who do not have a large contact list for messaging. Since it sounds like you will be needing faster delivery, registering your number with the carriers will provide an increased delivery speed for SMS messages, up to 720 msg/min (1 message = 1 SMS message, 160 characters or less). Registering and maintaining the number comes with a $25/month fee. More information on the price and details can be found here: https://eztexting.force.com/answers/s/article/What-is-an-A2P-number-and-why-should-I-upgrade? We hope this information helps and, as always, if you have any issues, please make sure to reach out at support@EZTexting.com
Replied December 2022