EZ Texting Software


 

EZ Texting is a cloud-based text marketing solution that caters to businesses across various industry verticals and helps them to communicate and share promotional material and alerts with their contacts via SMS messages. Key features include chat, text-to-vote polls, reminders, picture messaging (MMS) and more.

EZ Texting helps users to acquire customers via responses to specific keywords, sign up forms, drip campaigns, text forwarding and recurring messages. Users can engage with their subscribers by scheduling personalized reminders, using multimedia messaging service and collecting their feedback via text to vote.

Users can also manage their communications with customers via text chats and create custom shortcodes to share information with multiple clients. Additionally, EZ Texting supports integration with various third-party applications such as Zendesk, PieSync, EventBrite, MailChimp and more.

Services are offered on a monthly subscription or pay-as-you-go pricing model that includes support via phone, email and online FAQs.

 

EZ Texting - Group text
 
  • EZ Texting - Group text
    Group text
  • EZ Texting - Keywords and textable numbers
    Keywords and textable numbers
  • EZ Texting - Reminder campaigns
    Reminder campaigns
  • EZ Texting - New messages
    New messages
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

24 Reviews of EZ Texting

Showing 1-20 of 24

 

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Stan from Modern Woodmen of America
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

It's still early, but the onboarding process to effectively utilize this service was great.

Ease-of-use

Functionality

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Value for Money

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Again, it's still early, but I think it will help me maintain value added contact with current clients and those I'd like to be clients.

Pros

Simplicity of Txt's to clients, and the customer experience provided by EZ Texting. When I signed in, my first time, the AE had listened closely enough to have the different "groups" I'd be texting already preloaded in my "New Contact" template. She made things so easy. I think this system has room for me to grow with videos, pics and such too.

Cons

Although I don't worry over this, I still don't understand differences between the MMS and SMS texting with this service even after asking in the chatbox area. I don't know if I am charged two credits for including a vid/pic or not. This could be MY fault, as I'm not too tech savvy. I need to inquire again.

Review Source: Capterra
 

Dalia from Mind Body & Massage Spa

July 2018

July 2018

Best Business Text and Email software

Ease-of-use

Functionality

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Value for Money

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Pros

Not like... What do i Love about this software? Everything! First 500 customers, Free. Customer support is ready to answer questions. So easy to use. You dont have to give your customers your personal number. So many options to choose from. I recommend trying Eztexting first. You wont regret it.

Cons

There is nothing that i can think of that i like least about this software. Maybe if the software was no longer available.

Review Source: Capterra
 

Alain from Pacifica Graduate Institute
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Very easy set up, and customer support is solid. An excellent product, and very affordable.

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An emergency text alert system.

Pros

The setup. The web interface is very easy to use. Also, it can be basically "pay as you go," unlike other competitors.

Cons

Nothing so far. I have not encountered any cons to this software. That being said, we are using it solely for emergency purposes, not marketing purposes.

Review Source: Capterra
 

Cary from American Corporate Services

June 2018

June 2018

Very Good

Ease-of-use

Functionality

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Value for Money

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Pros

I am not very software literate and when I stumbled getting set up they were right there to help with phone support.

Cons

I really can't say anything bad about this product. It does what it says it will is fairly easy to use and has good support. What else is there/

Review Source: Capterra
 

Paul from Cenvivo
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Use for maintaining contact with a database of customers and vendors.

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Overall not a bad product for the money and for a company requiring basic texting services. Not super-sophisticated but easy to use.

Pros

Pricing plan is simple and low cost. Though not offering as much functionality as more robust texting platforms, it has enough features to maintain campaigns for basic texting needs for a small business.

Cons

Would probably not be best for a larger company with significant texting needs and more sophisticated requirements.

Review Source: Capterra
 

Michelle from Children's Dental Associates NLC

May 2018

May 2018

Great tool for notifying our staff of global changes.

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Pros

Super easy to use and my staff loves it. It has been a great way for us to get the word out quickly

Cons

I would like an app so I can use it with my smartphone and not have to get on a computer, other than that we don't have any other issues.

Review Source: Capterra
 

Michael from Buies Creek FBC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

GREAT! Easy to use and perfect for our needs.

Ease-of-use

Functionality

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Pros

EZ Texting is as the name suggests; easy to use. We use it for special announcements and the quick delivery is perfect for us.

Cons

There is nothing that we need that EZ Texting doesn't provide. This has been a great addition to our communication strategy.

Review Source: Capterra
 

Anace from Park Ave Med
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Could not load contacts, did not refund money

Ease-of-use

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Nothing.

Pros

The software is easy to use. Easy to set up. They are not very expensive but there are cheaper software out there and some of them have more services.

Cons

Customer service is relatively OK, but they don't tell you that the software sometimes does not integrate with the EHR, Practice Fusion. So we downloaded all our contacts from Practice fusion and tried to upload the contacts to EZtexting without success, despite the help of customer service. We tried to upload them 4 times with no luck.
They refuse to refund our money even though we did not use the software the whole first month.

Review Source: Capterra
 

Erik from Never Quit Never

May 2018

May 2018

Best of all the text companies to use. The five the most for your money and their costs are the lowe

Ease-of-use

Functionality

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Pros

Lowest cost compared to all the other and they give the most. They actually work with some of the nation's largest brands as they are BY FAR he best for your money

Cons

I am a perfectionist and so this may surprise you.... but there is not one con. I would know after using 3 other next services and EZtexting blows everyone else away.

Review Source: Capterra
 

Spencer from Health Quest Chiropractic
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Incredibly valuable, easy, fast, free!

Ease-of-use

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A platform for totally FREE texting for clients, as opposed to using an employee's cell phone. I also benefited from the ease of use, the speed of the software, the overall functionality, and the ability to schedule texts and send to several numbers at once. 10/10!

Pros

I like the most that this software is free to use. Your company gets a certain number of text messages per month it can use for free before having to update to a paid version. It is incredibly easy to send and receive text messages. It is also much easier to type messages on a keyboard than on a phone. You can send mass texts and you can schedule them, which is really neat. It is fast with minimal loading times. The layout is easy. Without any experience and little instruction, my company was using this software to send out scheduled follow-up text messages without any issues.

Cons

I like the least the fact that each text is limited to a certain amount (I believe it's 160) characters. However, I understand their reasoning behind it. I have no complaints!

Review Source: Capterra
 

Zach from ScoreMore Shows

April 2018

April 2018

Easy to use and a great way to reach our consumer.

Ease-of-use

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Pros

I can do everything on my own without having to have someone else manage or handle. It is a really great way to connect.

Cons

Honestly I don't have really any negative feedback. Easy to reach customer service when I need to so all around pretty happy customer.

Review Source: Capterra
 

Maria from Real Estate

March 2018

March 2018

Very helpful!

Ease-of-use

Functionality

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Pros

This program is a great tool for when reaching out to clients. It is very hard to get a response from emails and being able to text clients, sending out reminders and information quick is exactly what we want and are happy with! Its easy to use also which is a big plus!

Cons

We have been using the system for 6 months and have no issues. The systems has been working great.

Review Source: Capterra
 

Augusto from Libreria del Sur

March 2018

March 2018

Message tool for improve your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

This tool is amazing, I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.

Cons

It is a little expensive because they do not have an annual subscription, you have to pay your plan monthly, and that can be a lot of money if you manage a small business.

Review Source: Capterra

  Response: EZ Texting, CallFire

Date: March 2018

March 2018

 

Thank you for taking the time to review EZ Texting! We take these reviews very seriously and we appreciate the feedback. We are so happy to hear that you have found us useful for your small business! In response to your cons, we actually do offer annual plans and pricing. Please give us a call at 800-753-5732 and our team will help find the right annual plan for you!

 

Valerio from Wallace Solution
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It allows me to create promotional campaigns and interact with my clients.
It's really simple and when I integrate it with my company's software, I can automate the sms quickly and efficiently.

Pros

With EZ Texting you can create SMS campaigns for your promotions. It is really simple. I really like that the application is very easy to use and provides enough information to start your campaigns.

They have a free plan for you to try the software.

The best thing is that through EZ Texting you can receive answers to the sms you send, these answers can be integrated via APIs with other softwares of your organization. This is vital in order to generate more functional apps that generate a better response with your customers.

Cons

The only point I do not like about this program is that it is still limited to the USA and Canada. Does not include international plans. I would really like to be able to offer this product to my international clients so that they can benefit from this type of campaigns.

Review Source: Capterra
 

Shelley from Town and Mountain Realty

February 2018

February 2018

I have used this software to set up a text communication system for my workplace.

Ease-of-use

Functionality

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Value for Money

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Pros

I really like that it is free to use as long as you have under 50 contacts and send less than 5 times in month to those contacts. It is really intuitive too and easy to use.

Cons

I don't like that sometimes the phone numbers you enter will not work and people have to opt in to get the texts and even then occasionally it doesn't work and you have to repeat the same steps to make it start working again. I think that may just be a glitch sometimes though.

Review Source: Capterra
 

Carola from Art Smart Studio for kids
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

I just started using this software and it is saving me both time and money by the timely reminders .

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

I like this product for the ease of use. The fact that I can customize it easily is a huge plus so I'm not using something I don't need.

Cons

There are not a lot of cons for me for this product. I pretty much like everything about it. It does time out sometimes though.

Review Source: Capterra
 

Aaron from Bluegrass IIBA Chapter
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

EZ Texting is excellent tool to send out simple notifications via SMS text message.

Ease-of-use

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Value

Higher response rates over email
Low cost or free
Intuitive and easy to use

Pros

We allow customers to opt-in to receive SMS text message notifications instead of email. EZ Texting allows us to have an opt-in feature that is completely automated so we don't have to babysit it, or manually enter people into the group to receive messages. EZ Texting allows us to put together and send out text message in a few minutes. Very straight-forward and intuitive interface. It allows our customers to send text messages back to us.

Cons

EZ Texting is a very straight-forward, intuitive tool for sending SMS text messages. I would like to see it allow more texts to be sent on a monthly basis for free, but love using the tool.

Review Source: Capterra
 


November 2017

November 2017

Simple and easy

Ease-of-use

Functionality

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Pros

I love how simple and easy this product is to use! A lot of my clients and partners work have used this software. It makes it simple to send out mass texts for reminders and a scheduled and then. Love it!

Cons

I can't think of a lot negative to say about this product. The only thing I can think of as if you want to amend a text before it sends out you have to go back and change it but that's normal. Customer service always helps out and it's awesome!

Review Source: Capterra
 

Laura from Texas NIC

July 2017

July 2017

Easy to use!

Ease-of-use

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Pros

Easy to add a group of people at once or a single person. Easy to make specific groups for notifications.

Cons

I can say that i've come across any cons for what i use the tool for. So far so good. Maybe better UX design, but that would be it.

Review Source: Capterra
 

Paul from The Road Code
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The perfect solution for our Text Marketing

Ease-of-use

Functionality

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Value for Money

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Able to implement this product for a clients campaign.

Pros

We love the multiple features that EZ Texting has to get a SMS marketing campaign going. The drip messages and auto scheduler has really been the best part. Program in a few messages, set the times and sit back.

Cons

There is a tiny learning curve but customer support is always there to help you and the live chat feature is great!

Review Source: Capterra
 
 
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