Gmail vs Universe

RATING:

4.8

(12307)

Gmail has 12307 reviews and a rating of 4.82 / 5 stars vs Universe which has 34 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (34)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 24, 2024
November 28, 2022
Pros/Cons
  • Pros

  • Ease of use, intuitive navigation, integration with other services (Youtube, for example, and Google drive), works super well on mobile.
  • I enjoy Gmail because it connects up with my calendar and is able to be on my phone and browser. Functionality is overall wonderful.
  • Cons

  • I also receive a lot of spam and I'm tired of it.
  • The only downside is the access to the Spam folder that needs to be expanded to view, making it difficult for ordinary users to find.
Read all user reviews
  • Pros

  • I like how easy it is to embed on the website. I also love how easy it is to get in touch with people.
  • I love knowing that I have someone that I can call if I need someone immediately (and it has happened).
  • Cons

  • I don't like that we have to be logged in to purchase tickets. Many people forget their log in.
  • The customization of the tickets can get confusing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos