I have found good prospects with Growbots

The quality of the prospects at the SMB level are surprisingly good

The process of selecting prospects for a new campaign, or an existing campaign are confusing.

Easy to use, no training required for SDRs, easy to scrape, cold email, warm them up, touch personally and then convert to a demo.

I love that our SDR's can live within Growbots. They can scrape their leads, enroll them into cold sequences, track people who are warming up, enroll them on a personalized sequence, then bring them to a demo with personalized emails, phone calls and LI touches. So, excellent, all in 1 tool for outbound.

The only thing I'd like is to be able to see is: In the list view of contacts in a campaign, on the list, see how many times they opened and clicked instead of clicking into accounts. This way I can click a campaign, select the engaged leads, move them in a manual campaign. For now, taking a look at the engaged accounts is working though.

Customer service was excellent until the last fiasco. We have one technical issue outstanding regarding something to do with the DNS but getting flagged as spam just led [SENSITIVE CONTENT HIDDEN] to say, get in touch with your provider and then we can restart the campaigns with that new email address. I deleted all campaigns and paused sending to be on the safe side.

Ease of use, relatively easy to set up including all the email things that non techies like me don't understand such as spf records.

I am now in the middle of sorting out getting a domain that I have been using for about 12 years out of spam purgatory. I specifically asked during set up if I should use a g-suite account and was told no need. I may be the only person on this planet currently grateful for COVID-19 as I am essentially shut down from email for 3 days while Godaddy tries to get my email address no longer flagged as a spammer by Microsoft. The email address had obviously been primed for like 12 years.

Overall, I've gotten 50 more leads in the 3 months I've used Growbots than previously with other products. I had a stellar onboarding and got a lot of great advice and I find the tool very easy to use.

Sequences are smart and easy to use. My open rates and reply rates are much higher than before I started using this tool.

Prospecting tool. It's intuitive and well-designed, but it's too expensive for me to use as my primary tool.

I am very pleased to have found the Growbots application to help simplify the cold-call prospecting process. Everything about it has added value to our sales efforts.

There are multiple things: #1 The customer service is outstanding- I feel like all the people who answer my questions are on my own team. They are swift to answer, or find out answers, make suggestions, follow up and they are warm human beings who interact with the best business manners I have ever experienced-every time. It usually just puts a smile on my face. Bravo!! #2 The value of having validated prospects to email is priceless. Being able to filter multiple ways to find the prospects I need to approach saves so much time and frustration-as a one woman show in these efforts, using Growbots has been a God send. #3 The integration and continued education of the system has been impressively easy to handle, with the guidance and direction of the Growbots team. There is still so much for me to explore, as the system is continually updated, but until I do that, I have a system that works and delivers resulting in terms of getting prospects attention and then getting appointments.

The only thing I have thought about is the fresh state of the prospect list as I continue to use this application for more than 18 months so far. Just a little frustrated when my campaign can't find any additional prospects, sometimes. I know it takes tweaking, which works, but then ends up expanding the net which takes more time to filter through.