Higher Logic Thrive vs Metadata

RATING:

4.4

(97)

Higher Logic Thrive has 97 reviews and a rating of 4.36 / 5 stars vs Metadata which has 25 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (97)
4.4 (25)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 19, 2022
May 10, 2024
Pros/Cons
  • Pros

  • I love how easily configurable this platform is and how extensively I am able to customize our brand through customization.
  • We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.
  • Cons

  • The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.
  • The current library features are clunky and slightly difficult to use.
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  • Pros

  • The fact that I can create extremely targeted audiences based on firmographics, intent, etc. It also integrates with my CRM which is really helpful.
  • The onboarding and customer service has been great and very helpful as well.
  • Cons

  • Difficult to access because file size it large.
  • The budget and bidding section is a bit confusing, even after having worked in it this long.
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Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos