HubSpot Marketing Hub vs LiveVox

RATING:

4.5

(5915)

HubSpot Marketing Hub has 5915 reviews and a rating of 4.52 / 5 stars vs LiveVox which has 31 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (5915)
4.7 (31)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 7, 2024
October 14, 2022
Pros/Cons
  • Pros

  • The software really helps to convert a contact into a sales opportunity. HubSpot has an excellent customer support team and the platform has how-to and detailed demo section for the starters.
  • Great automations, and lot's of useful integrations. Support is excellent and the product receives regular upgrades to enhance the experience.
  • Cons

  • I have accidentally overlooked that property when I get on a roll and have emailed the wrong document to the wrong persona.
  • Support is bad, English only and often slow. Pricing has gotten worse over the years.
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  • Pros

  • LV has a group of forward thinkers and appear to come up with quick and easy solutions for text and e-mail. They are very dependable, do not go down as previous dialing solutions have.
  • The software is constantly upgraded and new features are added, making it an industry leading solution.
  • Cons

  • We struggle with the multiple emails and slow process to get questions answered.
  • Sometimes, there are errors and technical difficulties.
Read all user reviews
Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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8 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos