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Supported Operating System(s):
Web browser (OS agnostic)About JookSMS
JookSMS is a cloud-based SMS marketing solution that helps small to large enterprises send personalized messages to the target audience. The centralized platform enables users to build client lists, launch sales campaigns and manage appointment reminders, improving customer engagement with the brand.
JookSMS lets businesses capture data to calculate return on investments (ROI), track unread messages and collect customer feedback via surveys. Users can create multiple contact accounts on the platform and prevent data breach using SSL protocols. Additionally, it lets enterprises improve web traffic by sending bulk messages to clients.
JookSMS comes with an API, which allows enterprises to modify the system and integrate it with various third-p...
4 Reviews of JookSMS
Overall rating
5.00 / 5 stars
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March 2020
Melissa from Crane Realty
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2020
Fantastic response time/support at JookSMS
Highly recommend this company just for the great response time and attentiveness of the support team. Very happy with the product, price, and every interaction we have had with the good people at JookSMS.
Pros
The best thing about JookSMS is that it addresses our needs in a straightforward, no frills way. We didn't need anything except a software that would allow us to schedule bulk text messages. Every other software we looked at was full of "extras", and the price point showed it. This is a great, simple software and the customer service is outstanding!
Cons
This is clearly a small company and there are minor bugs that pop up from time to time. The amazing customer support completely negates this though, as they have immediately responded and fixed everything I have questioned or pointed out.
Response from Jooksms.com
Replied April 2020
Hi Melissa, thanks for your honest and positive review of our company. The minor bugs you pointed out to us greatly helped in improving our software. Again, thank you.
April 2020
Christopher from House of Vape
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Thanks for the help, [SENSITIVE CONTENT HIDDEN]!
Very good.
Pros
Very easy to use. [SENSITIVE CONTENT HIDDEN] was extremely helpful.
Cons
No cons to speak of. Everything was very easy and straightforward.
June 2020
Dennis from Lansing Wolves
Company Size: 1 employee
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Speedy delivery
Pros
Fast customer service. I asked questions and [SENSITIVE CONTENT HIDDEN] guided me through.
Cons
I wish there were video tutorials . It would make it easier for visual people.
May 2020
Jordan from UPF Films
Company Size: 11-50 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Great Chat and Support
Easy to use and work well with our intended goals.
Pros
I was in a bind and couldn't get my list to work, because I had many incorrect formatted phone numbers. However, I worked online [SENSITIVE CONTENT HIDDEN] and he was amazing, but taking the lead and uploaded and fixed my new list. Also, he sent the Mass SMS for me! Tha's service. Thanks!
Cons
I don't have any issues with this software.
Response from Jooksms.com
Replied May 2020
Thanks Jordan, It was a pleasure to help you. Jooksms Team