--- title: "Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kylas Sales CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kylas Sales CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/kylas-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) / Kylas Sales CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/kylas-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/kylas-profile/alternatives/) # Kylas Sales CRM User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 629 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 526 reviews (84%) - 4 stars: 91 reviews (14%) - 3 stars: 8 reviews (1%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - The best feature That I liked about the software is that you can add notes at multiple levels(Meeting wise and client wise) and the cross application sync (calender blocking etc.) has also proven very useful to me. - What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. - The CRM has many useful features like meeting scheduling, follow-up tracking, report generation, lead management, and sales activity monitoring, which make daily work easier and more organized. ### Most mentioned cons - Also, when updating lead status or other details from the mobile app, the changes do not always save properly. Because of this, we need to log in to the web portal and update the same details again, which takes extra time. - This is not a CRM, it is only a reporting tool, with a beautiful display for the status and stage of projects. But this tool cannot be called CRM, not designed for the people to work and maintain the records and plan on how to improve the customer. - There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. ## Kylas Sales CRM customer reviews Showing reviews 1-25 of 629 (page 1). ### Security and Management for sales - Overall rating: 5/5 - Reviewer: ROSHAN K. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It's great for small business use, and provide security and transparency which helps to communicate better with customer. Great for tracking scale cities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides customer support plus it's easier to manage sales management, moreover provide security to small business use and easy to use. #### Cons Sometimes the information in CRM doesn't match the customer actual details or whatsapp comunication which creates confusion and extra follow ups --- ### Good Experience - Easy to Use and Time Saving - Overall rating: 5/5 - Reviewer: Priyanka B. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience is good. Kylas is affordable and easy to use compared to other CRMs. It helped us to organize leads properly and increased our follow-up ratio. Best for small businesses who want a simple and effective Sales CRM. I would recommend it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like most is the Dashboards and Reports. It's very simple to track my team's sales performance, follow-ups and pipeline in one view. Very useful for small business sales management and it saves a lot of time. #### Cons Sometimes the mobile app is a bit slow and some customization options are limited. Also initial setup took some time to understand. But their support team helped quickly. not reports downloaded direct excel sheet properly. --- ### Kylas CRM: A Game-Changer with Room for Growth - Overall rating: 5/5 - Reviewer: Pooja P. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Kylas CRM has been largely positive. It’s an effective tool for managing business operations, and while there’s room for improvement, its benefits outweigh the challenges. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas CRM simplifies tasks with its automation features and is easy to use, even for beginners. The detailed reports and insights are a great asset for tracking progress and decision-making. #### Cons The system could improve its integration capabilities with third-party apps. Additionally, it sometimes faces performance lags during peak usage. --- ### A Valuable CRM for Sales Tracking and Follow-Ups - Overall rating: 5/5 - Reviewer: Jeenali D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Kylas CRM has been very positive. It has helped us streamline our lead management process, maintain accurate customer records, ensure timely follow-ups, and track revenue and activities efficiently. The platform has significantly improved our team's productivity and visibility across the sales process. While the CRM is still evolving, the responsive product team and their willingness to incorporate user feedback make it a promising and continuously improving platform. Overall, Kylas CRM has been a valuable tool for our business and has positively contributed to our sales and customer management processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Kylas CRM has been extremely helpful in streamlining our lead management and sales process. It enables us to efficiently connect with leads, maintain detailed records, and ensure timely follow-ups. The CRM also provides valuable insights through revenue analysis and activity-wise tracking, helping us monitor performance and make better business decisions. Overall, Kylas has significantly improved our sales team’s productivity, organization, and follow-up efficiency. #### Cons Since Kylas CRM is still evolving, there are certain features and functionalities that are currently under development. However, one of the biggest positives is that the product team is highly receptive to user feedback, and most of the suggestions and feedback shared by us are actively considered and implemented. #### Reasons for choosing Kylas Sales CRM Cost effective, easy to use and everything in on place #### Reasons for switching to Kylas Sales CRM Very limited features so we were fining something for entire automation --- ### A Decent CRM with Scope for Improvement - Overall rating: 4/5 - Reviewer: Aman G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM is average to good, and I would rate it 6/10. It covers the basic requirements of sales management, but improvements in usability, customization, performance, and advanced features could make it significantly better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Kylas Sales CRM is easy to understand and provides useful features for managing leads, customer information, follow-ups, and sales activities. The interface is fairly simple, and it helps keep sales data organized in one place. It can be useful for small and growing sales teams. #### Cons Some features could be more flexible and user-friendly. The overall experience can sometimes feel less smooth, especially when handling multiple activities or requiring quick updates. There is also room for improvement in customization, reporting, and overall performance. --- ### User-Friendly CRM for Efficient Sales Management - Overall rating: 5/5 - Reviewer: Ishika J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been positive. It is easy to use, helps streamline lead management and follow-ups, and keeps the sales process organized. There is room for improvement in advanced customization and reporting, but overall it is a useful and efficient CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros * Easy-to-use and intuitive interface * Simple lead and pipeline management * Effective follow-up tracking * Useful automation features * Helps keep customer data organized * Improves sales team productivity #### Cons * Some advanced features could be more customizable. * Reporting and analytics could offer more flexibility. * The mobile experience could be improved further. * Occasional performance lags can be frustrating. --- ### User-Friendly CRM for Efficient Sales Management - Overall rating: 5/5 - Reviewer: Gurutej S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been positive and productive. It is easy to use, helps manage leads and follow-ups efficiently, and provides good visibility into the sales pipeline. The platform has helped streamline my sales activities and maintain better customer tracking. With further improvements in customization, automation, and reporting, it could become even more powerful for sales teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM is its simple, user-friendly interface and effective lead management. It makes it easy to track leads, follow-ups, sales activities, and customer interactions in one place. The CRM helps maintain a clear sales pipeline, improves follow-up discipline, and gives better visibility into overall sales performance. #### Cons The main area I found could be improved is customization and reporting flexibility. Some advanced reports and workflows can require additional configuration, and a few features could be more intuitive. Overall, these are minor limitations compared with the CRM’s ease of use and lead-management capabilities. --- ### Sr. Business Development Manager - Overall rating: 5/5 - Reviewer: Riya K. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been positive and useful for managing leads, follow-ups, and sales activities. The platform is easy to use and helps bring sales processes into one place. However, the dashboard and reporting features still need improvement to provide more accurate, real-time insights into day-to-day activities and team performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Kylas Sales CRM is its simple and user-friendly interface, along with its strong lead and sales pipeline management. It helps me keep track of leads, follow-ups, customer interactions, and sales activities in one place. The automation and reporting features also make it easier to manage the sales team and ensure that no opportunity is missed. #### Cons The dashboard still needs improvement to provide accurate and real-time insights into day-to-day sales activities. A more detailed and updated dashboard with clear activity tracking, follow-ups, lead status, and team performance would make the CRM more effective. --- ### Good CRM Marketing software - Overall rating: 5/5 - Reviewer: Javed S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered BEST #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good marketing software with owners and sales stages going next steps for planning and getting lead to deal. --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Swampurno S. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Features of This Software is extremely good I like very much my work done very good & It's good for small business #### Cons Bugs & Issues is must improve its very helpful for us we are from small business industry sales management is good. --- ### Good Experience - Overall rating: 4/5 - Reviewer: Naeem M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Kylas Sales CRM has been average. The platform offers useful features such as dashboards, reports, bulk lead upload, and lead management, which help improve productivity and provide good visibility into sales activities. However, some areas need improvement, particularly workflow and pipeline creation, which can be complex and time-consuming. The lack of detailed user manuals and video tutorials makes implementation and customization more challenging. Customer support is helpful when needed, but a more intuitive interface and better documentation would enhance the experience significantly. Overall, Kylas is a functional CRM, but there is still considerable scope for improvement in usability and onboarding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Kylas Sales CRM is its Dashboard and Reports functionality, which provides a clear and organized view of all sales activities in one place. The dashboards make it easy to monitor lead status, team performance, conversion ratios, and follow-up activities in real time. The reporting tools are very helpful for analyzing sales trends and making informed decisions quickly. Another feature I found extremely useful is the bulk lead upload process. It allows us to add a large number of leads at once using Excel files, which saves significant time and reduces manual effort. Overall, these features improve productivity, enhance visibility, and make sales management more efficient and streamlined for the entire team. #### Cons What I liked least about Kylas Sales CRM is the workflow and pipeline creation process. It is quite complicated and not very user-friendly, especially for new users who are setting up the system for the first time. Creating stages, automation rules, and conditions requires significant trial and error. Another major challenge is the lack of proper reference materials. There are no detailed manuals, step-by-step guides, or video tutorials available to explain the setup process clearly. Because of this, implementation takes more time than expected and often requires support assistance. Simplifying this feature and providing training resources would greatly improve the overall user experience. --- ### Easy to Use & User-Friendly Interface - Overall rating: 5/5 - Reviewer: Suraj D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Based on my overall experience kylas is best.It's very user-friendly even for non-tech users.Powerful Reporting & Custom Dashboards #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I can track each lead's journey from first contact to close, convert leads into deals, and view everything in a structured sales pipeline — very helpful for clarity and organization #### Cons The workflow system is amazing.Reporting tools work like magic for business.Very empathetic towards user requirements --- ### simple and effective sales crm - Overall rating: 5/5 - Reviewer: biswaranjan k. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered overall, my experience with kylas sales crm has been positive. it is easy to use, efficient, and helps manage leads and sales activities smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros kylas crm sales is very user friendly with a minimal learning curve.it offers good value for money for small and medium sized teams. #### Cons some advanced customization options are limited compared to other crms. integration options can also be expanded. --- ### Kylas Review - Overall rating: 5/5 - Reviewer: Aditya B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered overall good and user friendly must be used by every company too for their sales or telecalling team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it a very user friendly software, and service is also good by the backend team of the kylas. it is totally recommendable software #### Cons lagging while operations, sometimes it gets sudden lagged or due to server issue it gets stopped or its service gets lower down --- ### Great for lead tracking and follow-ups. - Overall rating: 4/5 - Reviewer: Anupama R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been decent. It is useful for managing leads and daily sales activity, and the interface is easy to work with. However, the portal performance can feel slow at times, and mobile app updates do not always save correctly, so we have to update them again from the web portal. If performance and mobile syncing improve, the experience would be much better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kylas is easy to use for managing leads and tracking sales activities. The portal layout is simple to understand, which helps in updating lead status, follow-ups, and keeping sales records organized. It is convenient for daily CRM work and helps keep the team updated. #### Cons The web portal can sometimes take time to load, which slows down work. Also, when updating lead status or other details from the mobile app, the changes do not always save properly. Because of this, we need to log in to the web portal and update the same details again, which takes extra time. The mobile app sync and overall speed can definitely be improved. --- ### Simple, Effective, and Easy to Use Sales CRM - Overall rating: 4/5 - Reviewer: Naveen A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kylas Sales CRM has been positive. The platform is easy to use, helps streamline lead and customer management, and improves sales team productivity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I liked most about Kylas Sales CRM is its user-friendly interface and ease of lead management. The system helps track leads, automate follow-ups, and monitor sales activities efficiently, making it easier for the sales team to stay organized and improve productivity. #### Cons What I liked least about Kylas Sales CRM is that some advanced customization and reporting features are limited compared to larger enterprise CRMs. Additionally, certain integrations and workflow automations could be more flexible and easier to configure. --- ### Good CRM - simple but not entry level - Overall rating: 5/5 - Reviewer: Alberto L. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Implementation was quite fast; the person assigned to me knew the software very well and overall we went live in just 3 months #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use; you can customized a lot of things; we do not use in all it potential but it is perfect for us , a samll company where we need to keep track of the offer we do #### Cons it has som limitation for example on filters; but it a software that is improving day by day so I'm expecting this will be resolved in coming release --- ### Incredibly Powerful Features, but Comes with a Steep Learning Curve - Overall rating: 4/5 - Reviewer: Harshwardhan M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kylas CRM tracks your business health with clear, real-time reports so you know exactly where to improve. At the same time, its automated workflows take over repetitive daily tasks, giving your team more hours to close deals. #### Cons The built-in reporting dashboards are highly functional for daily oversight, but creating advanced, deeply customized data reports can feel slightly restrictive without upgrading to the highest-tier pricing plan. --- ### East to use Sales CRM - Overall rating: 5/5 - Reviewer: Manoj C. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It keeps our pipeline crystal clear. Team collaboration is effortless, and automated reminders ensure no follow-up falls through the cracks. It saves hours of manual tracking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This CRM makes tracking leads and managing sales incredibly easy. The interface is clean, teams stay organized, and we never miss a follow-up. #### Cons The system works great, but the light, mostly white colors make the interface feel a bit boring and uninspiring. --- ### Kylas Sales CRM: Streamlining FuelBuddy's Sales with Room for Analytics Polish - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Kylas Sales CRM has delivered a positive overall experience for FuelBuddy, streamlining fuel sales processes despite some limitations in advanced analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kylas Sales CRM excels most for FuelBuddy through its automation and intuitive pipeline management, transforming chaotic fuel sales tracking into streamlined operations. #### Cons Reporting lacks real-time auto-refresh and deep customization, occasionally delaying insights into fuel demand trends. --- ### Best CRM Platform - Overall rating: 5/5 - Reviewer: Pradyoth S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It keeps me posted on each and every activity I have scheduled, and I can manage my leads properly. Great experience. #### Cons Everything is ok, there is nothing to dislike about the kylae crm, but yes they can inform more, that will make your crm app more professional. --- ### A good CRM service - Overall rating: 5/5 - Reviewer: Gracy P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered User-Friendly Interface: Most users find Kylas simple to navigate, with a clean design that makes onboarding smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lead & Deal Management: Streamlines sales processes, helping teams track leads, nurture prospects, and close deals efficiently. Enables team coordination with shared dashboards, pipeline visibility, and reporting tools - #### Cons While Kylas provides report-making and filtering features, users find them complex and unintuitive. Streamline the filtering process with one-click or drag-and-drop option --- ### Best crm app - Overall rating: 5/5 - Reviewer: Guruprasad T. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent . No issue till date. Best crm software i have use. Does the task efficiently. Will recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to handle. No hang issue. Best crm software i have use. Does the task efficiently. Will recommend #### Cons No issue till date.if monthly graph added will be advantage . Monthly business if shown for last six month will be easy to understand sales progess --- ### Kylas Review - Overall rating: 5/5 - Reviewer: Nishant P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered The overall experience with Kylas Sales CRM has been great. It has allowed to keep track of all the prospects and the discussion with them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about Kylas Sales CRM is that it's easy to use and keep track of all the prospects along with task assignment to all of them. #### Cons The least I like about Kylas Sales CRM is that it lags and stops working a sometimes mid task assigning and prospect creation. --- ### Best CRM for managing sales - Overall rating: 5/5 - Reviewer: Aishwarya R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have worked in lot of CRM'S but this one is Best till now Surprisingly smooth experience. The automation and reminders have improved our workflow a lot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For Sales management - Kylas boosted our productivity and helped us stay on top of leads, features are good. #### Cons Sometimes it took time to process in minor things but it quickly get fixed up so its not a big issue. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/kylas-profile/reviews/?page=2) --- Kylas Sales CRM Reviews, Pros and Cons - 2026 Software Advice