Novocall vs Salesforce Sales Cloud
Novocall has 109 reviews and a rating of 4.82 / 5 stars vs Salesforce Sales Cloud which has 18311 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It's really a good tool which converts visitors in lead or callers. Chances of increasing the prospect are really quite high.
- It was easy to integrate onto our website and allowed us to have a very compelling call to action for our potential customers. This app is very customizable and allows to adjust most every aspect.
Cons
- The only major limitation is lack of integration with your existing calendar, which means you could get a missed call when you are unavailable, making for a poor user experience.
- At the moment I am using webhooks and zapier to push appoinments to the calendar, but at risk of double booking with something else.
Pros
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
- Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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