Initially, some employees found it tough to navigate because there are a plethora of tools and options.

We were able to monitor the performance of our customer care personnel.

We were able to convert more customers by sending personalized messages. And the great part, we didn’t spend time editing the messages.

Adding relevant tags is the key. If you add the wrong tags to your customers, your categorization might not be accurate.

Any changes in the workflow get instantly notified to the employees. Our team finds it most useful.

Integration with other apps saved a lot of time.

Email marketing tool has beautiful templates to attract customers.

I initially had blocked access to devices other than my colleagues. So I had to permit authorization every time someone bought a new device.

CRM and marketing tool integration wrecked down the communication mishaps between the sales and the marketing team. It significantly improved the customer conversion rates.

Accidentally pressing keys while on the software should be avoided. The boards might move or get altered.

What’s bad in taking customer feedback. It is always a good idea to do so.

It is the perfect amalgamation of software and marketing.

Conveying the change in workflow to every employee used to be a burden. But it is a thing of the past for us now.

With the timely strategies and content for various business activities, email marketing served an impressive way to build a customer base.

The ceaseless support and perfect deals have made my travels an experience to relish for a lifetime.

One of the best tools to save our marketing team’s time.

I could know about what content is appreciated by the target audience, helping me to give the content a boost. It further helps in enhancing user experience.

Our customers were surprised that all their queries were answered instantly. And the autoresponder made it sound like it was a sales rep on the other side of the chat.

With live chats and chats shortcuts, it increases productivity. It further helps to build customer trust.

It is like everything served on a platter with utmost perfection. Whether it be marketing or statistics, they were there with us at every step.

The ability to set deadlines for all small tasks was impressive.

Some queries took longer than expected to be solved. But simple problems were solved quickly.

Some employees found the default shortcut keys troublesome because of frequent accidental invoking of such keys.

The customers have to no longer wait for the availability of customer support and solving their queries. It is solved just with a few clicks.

The employees initially found it tough to understand the now transparent business process.

Automating every part of your lead’s journey might sound intimidating for beginners.

There were tonnes of report formats that we could choose to create error-free extensive reports. It saved a great deal of time for our team.

There were so many analytics tools that our employees were initially startled.

This software tracked the performance of each customer care calls by identifying certain keywords. It helped us identify employees who needed more training.

Indian Rupee

PeppyBiz provides businesses with various sales and marketing automation solutions to streamline administrative processes related to email marketing, customer support, project management, CRM, knowledge management and more.

PeppyBiz allows organizations to resolve customers' issues, track their activities, and automatically manage tasks and tickets. Managers can further assist clients through live chat support and ticket management functionalities. Additionally, customers can also utilize the built-in knowledge base articles to facilitate query resolution processes.


LongDescription

Sales Analytics

Multi-Channel Marketing

ROI Tracking

Lead Management

Marketing Automation

Segmentation

Website Visitor Tracking

Campaign Management

51-200

PeppyBiz

In Person

Documentation

US Dollar

*What is Topline?*
Topline OS is an all-in-one growth operating system that brings together all the tools you need to run and grow your business in an easy to use, modern platform. It's packed with features like a complete CRM to keep track of all your customer interactions, sales and marketing automation to streamline your processes, and dynamic calendars to keep you organized. There's also a mobile app for on-the-go access, e-signature and payment processing, social media management, email marketing, custom marketing analytics, and even hosting courses and community groups. Topline is designed to save you time and money by replacing an endless and confusion stack of different tools with one comprehensive platform.

*Who Uses Topline?*
Topline is for anyone looking to take their business to the next level, with pricing that makes it easy for everyone to get on board. It's perfect for busy professionals, owners and founders in any field who want to stand out, including consulting firms, services businesses and companies with unique target markets and growth strategies. Topline professionals simply want to grow their business and not spend more time implementing tech. With the unique Topline Butler support model, you get a dedicated growth team ready to help not just with implementation but also with marketing and projects. This way, you can focus more on big-picture strategies and client work while Topline Butler handles routine tasks. Topline isn't just a tool; it's your partner in growth, finally offering the resources you need to grow in an affordable way.


Data Import/Export

Interaction Tracking

Contact Database

Search/Filter

Lead Capture

Customizable Reports

Activity Tracking

Data Synchronization

Sales Pipeline Management

Calendar/Reminder System

Pipeline Management

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Template Management

Email Tracking

Email Templates

Contact Management

Opportunity Management

Email Marketing

Sales Reports

Shared Contacts

Role-Based Permissions

Social Media Integration

Workflow Management

Email Management

PeppyBiz vs Topline

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