The software was automatically able to monitor the performance of a customer service call by detecting certain keywords. It made employee performance monitoring easier.

Some automated customer chat replies looked robotic. But it only happens if you use autoresponders for full-length service chats.

When I read 24/7 customer support, I thought it is just for namesake. But they truly helped us 24/7. No delays in the support provided, may it be early morning or past midnight.

Some queries took longer than expected to be solved. But simple problems were solved quickly.

This software is not just limited to cater to the healthcare needs of a patient but much more. It helps in making everything digital, right from the patient’s appointments to the reports.

Developing customer’s trust is a big thing, but with PeppyBiz it is not an issue.

Their project management software was unlike any other. It made our team work more efficient, and we didn’t have to make calls to convey every detail.

You need to find the optimal way of linking your process to the software if you want to reap its full benefits.

Despite the presence of many tools, our team found that discussion boards to be one of the most useful ones. It allowed my team to interact and develop coordination.

Chatbox is an awesome way to communicate. But discussion boards make it redundant.