I could go on in paragraphs to describe how terribly they've been handling our issues over the last year.

In my role I have metrics to hit using ISDC, and when i'm unable to do that because of functionality problems it is frustrating.

Good for automated intelligent telesales, allows for segmentation and predictive modeling.

The ability to communicate in many ways, change the pace, set automatic commands, and integrate with a CRM tool.

I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better.

With the chrome plugin, there are often issues with the functionality that can be frustrating. Sometimes its a Chrome issue, sometimes its an SFDC issue, sometimes its an ISDC issue.

Very user friendly and easy to set up plays and email templates. The prerecorded voicemails is an amazing feature.

Has a good concept to automate and remind the inside sales rep on their day to day activity running outbound campaigns. Has good features (if they work) and an intuitive interface.

Great integration with Salesforce, allowing one to make numerous calls with ease and speed.

The playbooks feature is really cool and a great idea, when it works. It makes it easy to stay on task and be efficient.

I love InsideSales.com platform. I recommend it to anyone trying to rocket their sales.

We have almost 20 users and that's amazing that they handle our account this way. Will definitely be looking for other Dialer and Inside Sales tools.

I've combated this issue with support more persistently over the last few months and they've been providing terrible follow-up.

It's difficult to manage and migrate leads from team members who leave, and the enrollment options could use some more visibility.

However, this is a high bar for inside sales now because my entire team has lost faith in your product. Inside sales has failed to provide a basic level of service to us as a customer.

The ability to design plays that suite the needs of current campaigns. Setting up the auto emails and reminders to pick up the phone make it easier to turn basic conversations into real pipeline.

You get alot of text messages in each bundle. It is a cost effective solution for a small organization like ours.

Ive sent 3 emails over the course of 3 weeks and still havn't heard back. Guess i just take the Loss and Hope nobody else has to deal with this shitty service.

It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales.

Textedly is VERY user friendly. An easy upload of phone numbers and the ease of sending messages are my top praises.

Customer service is awesome, and I always receive help quickly when I need it.

I do like this concept and I see the potential. Just need to start reaping the rewards from this.

I love how I only pay for the outgoing texts. Interface is user friendly and super easy.

This product is fast & easy to use, company has it set up so you can send out custom messages, or self-created auto messages. Very reliable, no-frill service.

Very happy with the web-based UI. It's just so easy and satisfying to use.

The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today.

I have a lot of people to contact. They need to know when they have the opportunities and I can get it to them quickly.

It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support.

They were very helpful early on. Since then, it's been an easy platform to use.

The pricing is super fair and the customer service is excellent. Ve compared textedly with a lot of other services in its range and by far I prefer and trust it for needs.

They were so kind, and easy to work with. The price is spot on AND conversion rate is insanely good.

Save yourself some googling and just go with this one. Super easy for people to subscribe and unsubscribe.

Seamless integration with Slack. Customer support is really good.

I really love the ease of using this software and quick tech support. The dashboard is very user friendly.

I twice called the sales number so that I could actually talk to someone, and they promised to mark my request as urgent and someone would call me, but no one ever did.

I like how you can send out mass texts, which allows me to hit as many clients as possible in one shot. It is easy to find out who texts you back or removes you from the list.

This is the best SMS software tool out there for a small business. The user interface is great and the pricing is excellent.

It  allows for direct contact. A Cost Effective, Personal Marketing Tool In A Social Media World.

My experience with Textedly has been awesome. I am getting my money's worth, and it is user friendly.

US Dollar

Playbooks is sales engagement platform that utilizes AI to assist strategic sales teams in targeted selling. It allows users to create engagement strategies for phone, email, social, SMS, and video. These engagement strategies include alerts, templates, tracking, and sales guides. Automated sequences reduce time spent on redundant administrative tasks in order to simplify the sales process and reduce wasted time in a sales representative's day.





Playbooks produces customer scores to identify the prospects who are most likely to engage and buy. It provides representatives with data on customer behavior and helps to clean up bad CRM data. It includes robust reporting functionality in order to track a business's key metrics and identify the effectiveness of selling techniques.

LongDescription

Engagement Tracking

Content Delivery

Call Transfer

Forecasting

Lead Capture

Performance Management

Activity Tracking

Sales Pipeline Management

Sentiment Analysis

Strategic Planning

Auto-Dialer

Lead Distribution

Communication Management

Call Recording

Calendar Management

Goal Management

Call Management

Sales Trend Analysis

Demand Forecasting

Call List Management

Lead Generation

Email Templates

Contact Management

Content Management

Lead Management

Email Marketing

List Management

Sales Reports

FCC Compliance

Call Scheduling

Performance Metrics

Data Discovery

Benchmarking

AI/Machine Learning

Workflow Management

Email Management

Video Support

Campaign Specific Caller ID

Predictive Analytics

Modeling & Simulation

Data Blending

Business Process Automation

For Sales Teams/Organizations

Dashboard

FTC Compliance

Reporting/Analytics

Prioritization

Lead Qualification

Call Monitoring

Campaign Management

Sales Forecasting

Prospecting Tools

Data Management

InsideSales.com software is highly customizable—a product expert will contact you to discuss a specific proposal tailored to your needs.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Playbooks

In Person

Live Online

Webinars

Textedly is a cloud-based SMS marketing tool for businesses of all sizes.


The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also offers a link-shrinking feature to minimize the number of characters taken up by hyperlinks.


Textedly automatically gathers city, state and zipcode information for each subscriber. Users can also access analytics such as subscriber timestamps, activity, user history and other performance metrics. Incoming messages are free, and there is no limit to the number of subscribers Textedly users may have.


Textedly is priced on a per-month subscription basis.



Real-Time Analytics

Text-to-Win

Shortcodes

Multi-Channel Marketing

Two-Way Audio & Video

Mobile Alerts

Automated Responses

Mass Texting

Customer Segmentation

SMS Messaging

Drip Campaigns

Real-Time Monitoring

Scheduled Messaging

Location-Based Marketing

Multi-Campaign

Coupons

Customizable Fields

Campaign Scheduling

2-Way Messaging

Template Management

Data Import/Export

Campaign Segmentation

Campaign Planning

Call Routing

Mobile Coupons

Mobile Access

Real-Time Data

Mobile Keywords

Chat Transcript

Social Media Integration

Real-Time Notifications

Contextual Targeting

Message Personalization

Real-Time Updates

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Push Notifications

Chat/Messaging

Customizable Templates

Interaction Tracking

Real Time Reporting

Customizable Branding

Polls/Voting

Contact Database

Campaign Analytics

Social Promotion

Autoresponders

Tagging

Third-Party Integrations

Multiple User Accounts

Mac OS

Web browser (OS agnostic)

Windows 10

After a free 14 day trial, monthly plans start at $24 per month and scale up based on business needs.

Textedly offers the following texting options:

$24 per month: includes 1 keyword, and 1,000 outbound text messages.
$39 per month: includes 2 keywords, and 2,000 outbound text messages.
$50 per month: includes 3 keywords, and 3,500 outbound text messages.
$70 per month: includes 4 keywords, and 5,000 outbound text messages.
$140 per month: includes 6 keywords, and 10,000 outbound text messages.
$210 per month: includes 7 keywords, and 15,000 outbound text messages.
$350 per month: includes 10 keywords, and 25,000 outbound text messages.

All inbound text messaging are free!

Pricing continues to scale based on number of keywords and text messaged, up to:

$2,800 per month: includes 50 keywords, and 200,000 outbound text messages.

Textedly also offers annual plans. By paying for the entire year, you will get 20% more text messages each and every month.

Playbooks vs Textedly

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons