Salesforce for Travel & Hospitality
Overview
About Salesforce for Travel & Hospitality
Salesforce for Travel & Hospitality is a solution that helps hospitality industry businesses with tracking customer reservations, providing personalized offers and recommendations, and managing loyalty programs. The software is cloud-based. The main features of Salesforce for Travel & Hospitality include loyalty management, email and digital marketing, data analytics dashboards, and sales and customer service solutions.
Salesforce for Travel & Hospitality Pricing
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Salesforce for Travel & Hospitality
1 Review
Ciro
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Critical in Helping Meet Customer Needs
Using Salesforce for Travel & Hospitality was the best decision that we made since it enhanced our decision making in order to meet our customer needs.
PROSThe CRM helps us to have a unified customer data in every stage of their journey while the data analytics ensures that we make informed decisions to meet our customer needs.
CONSI really had no dislikes since Salesforce helped our business to increase in its customer base as well as returns.