SaneBox

RATING:

4.85

(67)

About SaneBox

SaneBox is an email management software designed to help businesses filter and categorize emails across customizable groups. The platform provides a SaneNews folder, which enables managers to collect newsletters and automatically archive or delete them after a specified time. Administrators can review cc'd emails in bulk and move, archive, mark as read or snooze unimportant emails on a unified interface. SaneBox allows teams to analyze email history and automatically upload attachments to the cloud using AI-enabled tools. Additionally, operators can snooze incoming messages for a selected time duration and block unwanted emails. SaneBox lets businesses integrate the system with several third-party applications including Dropbox, Evernote, Microsoft Office 365, and Azu...

SaneBox Pricing

A 14-day free trial is available. $7/month; $59/year $12/month; $99/year $36/month; $299/year

Starting price: 

$3.49 per month

Free trial: 

Available

Free version: 

Not Available

SaneBox Homepage
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SaneBox Reviews

Overall Rating

4.85

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SaneBox

1 - 5 of 65 Reviews

Kimberly

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2022

SaneBox helps me keep from being overwhelmed by my email

User Profile

Dianna

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Control the email overwhelm

Above all else customer support is the biggest reason I love Sanebox, especially when this is something that is lacking when dealing with companies online.

PROS

Spending money to control emails might seem strange especially when you can create rules, but I have found it is great to use sanebox to stop trying create my own. This can be huge, especially if you are using gmail and you've had it for a long time. I can easily tell you that SaneBox saves me so much time because I can take care of my email from within the email box. There are other apps available that are free, but I've found that for the value Sanebox is a much better option!

CONS

Overall I've found that Sanebox is so helpful that I cannot think of any cons.

Reasons for switching to SaneBox

Support and value are the best reason I switched to Sanebox and the reason I stay. When money is tight, even if I consider cancelling, it is my loyalty to the company that encourages me to stay with them.

Eric

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2021

Get Control of Your Inbox

Overall, my experience has been quite positive, other than the customer support issue.

PROS

I dislike emails, and my inbox is constantly glutted with emails that distract me from my day. I was looking for an inexpensive solution to organize my inbox beyond what the email provider offered. SaneBox has been a godsend, helping to reduce clutter and restore sanity to my inbox.

CONS

I did require customer support to assist me with one issue, and although support was available, I did not think the particular person was all that helpful. I basically had to figure out the problem on my own, but that could have just been the individual I was working with and not a company-wide issue.

Reason for choosing SaneBox

I actually run both products side-by-side because they work slightly differently. I chose SaneBox primarily because it has a good dashboard interface, does what it says it will do, and is inexpensive.

Jim

Online Media, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed January 2017

Not Sanebox

Probably a good filing system for emails your receive. My experience was terrible. Sure, it sorts the emails you want to keep...however...they advertise a SaneboxBlackhole....that does not work to delete unwanted messages at all... It is just falsely advertised...straight-up, doesn't work... So... I canceled... That really started the problem... The Sanebox folders will not leave my Outlook at all... No matter what I do the folders reappear time and time again... The support sends directions on how to uninstall...those don't work... Support does not go beyond the 'articles' on how to deal with problems... When the user files a complaint...the support people just quit writing.... A note to the owner of the company, Stuart Roseman, a respected guy in the field... goes unanswered... Requests to look at the problem on a screenshare were refused... Requests to even look at my screen went unanswered. Maybe a bazillion people love this product....but it doesn't work on our screens at all.... I would never put this software on my computer again...ever... Of course, I've only been working on computers since 1990, so I probably don't know enough about how they work yet...according to Sanebox support... oh, sorry, better go back to school! The phone number listed with ICANN does not work. The email contacts for the company are also non-working. InSaneBox...

PROS

It appears that it would be a great way to handle our overload of emails.... 300+ daily.... NOT

CONS

Impossible to uninstall. Support is nearly non-existent. No contact information outside of a nearly automated "I'm sorry.... " email reply that pays no attention whatsoever to the comments made by the customer....

User Profile

Abimbola

Verified reviewer

Entertainment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Sanebox brings sanity to my email.

Sanebox has reduced the amount of time I spend checking my emails and thus helped me save valuable productive time.

PROS

Sanebox has greatly sanitized my mailbox,giving me control over the type of emails I receive.I love the "NoResponse" filter and I use it to bring out emails I send to people,which got no response from them. The "SaneBlackhole" feature is where unwanted newsletters I receive go into, and I have it to thank for how easy it is to scroll through my inbox these days.The weekly reviews I receive from Sanebook which informs me of the number of hours I have saved on Sanebox for the week and the number of emails that ended up in my SaneBlackhole only make me appreciate the enormous job Sanebox is doing for me.

CONS

I have got reservations about how everytime someone sends me an email for the first time, their email ends up in the Sanelater Folder rather than my inbox. On some occasions ,such emails have ended up being very important emails.