About SaneBox

SaneBox is an email management software designed to help businesses filter and categorize emails across customizable groups. The platform provides a SaneNews folder, which enables managers to collect newsletters and automatically archive or delete them after a specified time. Administrators can review cc'd emails in bulk and move, archive, mark as read or snooze unimportant emails on a unified interface. SaneBox allows teams to analyze email history and automatically upload attachments to the cloud using AI-enabled tools. Additionally, operators can snooze incoming messages for a selected time duration and block unwanted emails. SaneBox lets businesses integrate the system with several third-party applications including Dropbox, Evernote, Microsoft Office 365, and Azu...

SaneBox Pricing

A 14-day free trial is available. $7/month; $59/year $12/month; $99/year $36/month; $299/year

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 1

SaneBox dashboard

Headshot of Software Advice Advisor

Find the right Marketing Software for you.

What key features are most important to you in Marketing Software?

SaneBox User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 27 reviews

User Profile

Abimbola

IROKO Partners Limited

Verified reviewer

Company size: 51-200 employees

Industry: Entertainment

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed September 2018

Sanebox brings sanity to my email.

Sanebox has reduced the amount of time I spend checking my emails and thus helped me save valuable productive time.

Pros

Sanebox has greatly sanitized my mailbox,giving me control over the type of emails I receive.I love the "NoResponse" filter and I use it to bring out emails I send to people,which got no response from them. The "SaneBlackhole" feature is where unwanted newsletters I receive go into, and I have it to thank for how easy it is to scroll through my inbox these days.The weekly reviews I receive from Sanebook which informs me of the number of hours I have saved on Sanebox for the week and the number of emails that ended up in my SaneBlackhole only make me appreciate the enormous job Sanebox is doing for me.

Cons

I have got reservations about how everytime someone sends me an email for the first time, their email ends up in the Sanelater Folder rather than my inbox. On some occasions ,such emails have ended up being very important emails.

Eric

Young Law Group

Verified reviewer

Company size: 2-10 employees

Industry: Legal Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

3

Functionality

5

Reviewed April 2021

Get Control of Your Inbox

Overall, my experience has been quite positive, other than the customer support issue.

Pros

I dislike emails, and my inbox is constantly glutted with emails that distract me from my day. I was looking for an inexpensive solution to organize my inbox beyond what the email provider offered. SaneBox has been a godsend, helping to reduce clutter and restore sanity to my inbox.

Cons

I did require customer support to assist me with one issue, and although support was available, I did not think the particular person was all that helpful. I basically had to figure out the problem on my own, but that could have just been the individual I was working with and not a company-wide issue.

Reasons for choosing SaneBox

I actually run both products side-by-side because they work slightly differently. I chose SaneBox primarily because it has a good dashboard interface, does what it says it will do, and is inexpensive.

Anonymous

Verified reviewer

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Functionality

4

Reviewed March 2019

Great features, a bit of a learning curve, but helps keep email a bit less crazy!

Pros

SaneBox does a nice job of organizing your emails into different categories that help you prioritize the way you read emails. Instead of getting all sorts of emails sent to your inbox, SaneBox automatically takes certain emails from senders and places them into boxes that you can check less frequently to make reading emails more efficient. What's nice about SaneBox is that you can "train" it to automatically send emails from certain senders right into a designated box. Pricing tiers give you a decent price point to get started. For people who get a lot of email and are looking to make things a bit more efficient, SaneBox is a great option to consider.

Cons

There is a bit of a learning curve, for sure, and it takes a while for you to figure out just how you personally would like to use it. For my purposes, for example, I have my main inbox, and then I have a Sane Later box and a Sane News box. Those are my primary three boxes, and I check those regularly. I can train other emails that I don't want to go to the black hole box so I never see them again in the future without unsubscribing. It just takes some time to set it up and then learn how to use it. Because there are no hard and fast rules on how people "should" use it, there is sort of a lack of definitive support when you are looking for it sometimes.

Carol

None

Verified reviewer

Company size: 1 employee

Industry: Accounting

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

SaneBox...Impressive product!

See "Pros" above.

Pros

It really does help keep you sane! I was desperate to find a program, no matter the cost, that could control my spam. I started getting about 20+ spam emails a day with awful content, and it was very time consuming to me to check to see if it was something I needed and delete them all. The free spam control I was using fell down on the job, although it was highly rated and recommended. Once I installed SaneBox, all of that went away without me having to do anything. Plus it's been a real time saver to me to be able to tell SaneBox what I want in my Inbox and what I want to put in the SaneLater file to read when I have time. SaneBox has a daily digest for you to look through to train the emails to where ever you want them to go....easy and accurate. If you never want anything from that email address or domain (your choice) again, just drop it in the Black Hole and you'll never be bothered again. I can't say enough good things about this product. And it offered different pay levels, so you only have to pay for what you're going to use. Thank you SaneBox because I was really going crazy before I discovered you!

Cons

I haven't come across anything I didn't like about how this software installs or operates.

Reasons for choosing SaneBox

As I read about a few, they seemed more complicated to install and use

Reasons for switching to SaneBox

Terrible problems with spam that the other program was not catching or not remembering when I marked it as spam

Jim

Environment News Service

Verified reviewer

Company size: 11-50 employees

Industry: Online Media

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

1

Functionality

1

Reviewed January 2017

Not Sanebox

Probably a good filing system for emails your receive. My experience was terrible. Sure, it sorts the emails you want to keep...however...they advertise a SaneboxBlackhole....that does not work to delete unwanted messages at all... It is just falsely advertised...straight-up, doesn't work... So... I canceled... That really started the problem... The Sanebox folders will not leave my Outlook at all... No matter what I do the folders reappear time and time again... The support sends directions on how to uninstall...those don't work... Support does not go beyond the 'articles' on how to deal with problems... When the user files a complaint...the support people just quit writing.... A note to the owner of the company, Stuart Roseman, a respected guy in the field... goes unanswered... Requests to look at the problem on a screenshare were refused... Requests to even look at my screen went unanswered. Maybe a bazillion people love this product....but it doesn't work on our screens at all.... I would never put this software on my computer again...ever... Of course, I've only been working on computers since 1990, so I probably don't know enough about how they work yet...according to Sanebox support... oh, sorry, better go back to school! The phone number listed with ICANN does not work. The email contacts for the company are also non-working. InSaneBox...

Pros

It appears that it would be a great way to handle our overload of emails.... 300+ daily.... NOT

Cons

Impossible to uninstall. Support is nearly non-existent. No contact information outside of a nearly automated "I'm sorry.... " email reply that pays no attention whatsoever to the comments made by the customer....

Popular SaneBox Comparisons