I have tried many social media management tools over the years, however Sked has remained the best platform I have used. I appreciate that it is Australian-owned and they are constantly innovating for new ways to enhance their offering. I very rarely have hick-ups with the auto-posting feature, it's much more like once in a blue moon, where as other platforms I've used have been multiple times a week. Highly recommend to anyone in marketing.

As much as I love the product, the price is very expensive. This definitely reflects in the quality - it's a superior platform. However, when managing multiple social profiles in particular, the cost really adds up.

I would say my overall experience has been very positive and I don't have much to

The scheduling and auto posts as well as the ability to preview the scheduled instagram feed.

That the stories and reels aren't auto post. I understand why but it would be great to still be actively posting while not at work. It would be great if the 'create post' button opened the same as create bulk post when uploading a post as it is alot easier to use the bulk post section, I never use the create post button.

Those times it worked, SKED was wonderful, but the serious problems found with this app completely erase any merit. Besides, no one should ever do business with a company unethical enough to cancel a customer's account simply for complaining about the product.

The overall functions provide great flexibility other programs don't for the value. At the beginning, when one is trying to decide about SKED, the help from the staff was wonderful.

One cannot trust Sked at all to schedule your Instagram posts at the time assigned. Too many of my posts got posted 30-35 minutes late. As if this wasn't bad enough, the staff is extremely sensitive to customer complaints. They came up with all types of outrageous and implausible excuses blaming me for those delays. They would never accept responsibility for being late with the posts. The last time I complained, they asserted my image contained too much metadata. When I replied by stating that whomever came up with that analysis was simply lying because my image was scanned and contained zero metadata, they didn't hesitate to cancel my account immediately. They did not even give me enough time to copy my favorite hashtags. HOW UNETHICAL IS THAT? PLEASE, don't be fool by their initial friendly demeanor. If you run into a problem and have to complain, the staff will simply try to place the blame on you.

Overall, it's a great experience with SkedSocial because it's a great balance of being budget-friendly and having all the features I need.

What I love about SkedSocial is that they are always consistently improving their software and always get feedback from their users. There are a lot of features on there (automated posting, automated story posting user tags, alt tags, location tags, etc.) that beat out other competitors because I always want to find ways to make it easier for my contractors and clients to work with social media.

There are times when it can get a little clunky and glitchy but usually, the issue resolves if I reach out to customer service or if there's a new software update. Because it is so focused on Instagram and Facebook, I feel that SkedSocial lacks the most in other social media platforms. We do get a lot of clients with social media accounts on LinkedIn, Twitter, and YouTube but it's difficult to get a whole 360-view on how well their entire social media strategy is doing without that data. I do wish there was a whole calendar view of the social media calendar that clients can take a look in addition to seeing all the posts one-by-one.

Since we began doing social media management nearly 3 years ago, we have consistently relied on Sked. Needless to say, they have done (and continue to do) a wonderful job developing a product that addresses all of our needs from content scheduling to getting our client's approval. We have tried other products in the market, but collaboration and multi-account management has not been as easy as it has been with Sked. I highly recommend.

It would be great if the collaboration tool for approvals had multiple client views. Scheduling can also sometimes be ridgid-- it'd be great to have a space to curate a grid beautifully without the rigor of having to update the post times, etc. Also, it'd be wonderful if we could further customize reports, especially for sharing with clients.

Overall, Sked Social is a really easy and simply software to use for social media platforms posting. We mainly use it to schedule our posts and it works really well. It's great to be able to simply set, go and forget about it knowing that the posts will be scheduled and done. It's a time saving exercise to be able to set up and schedule posts for as long or as short as we like and still be able to change them even after they've been scheduled. We really enjoy using Sked Social.

I like the ease and simplicity of being able to use Sked Social for multiple social media platforms. It's simple, easy with minimal issues. Set, go and forget until the next day! Love it :)

I wish there were more platforms to be able to schedule posts for. Other than that, Sked Social is a really good software system to use for us. It's simply and not overly complicated which I love the most.

From the start, Sked Social has been extremely easy and intuitive to use. I manage my LinkedIn and instagram social accounts on it for my consulting business. Having previously worked on the corporate side leading the Social team for a billion-dollar retailer, I knew I was looking for an all-in-one solution to manage the content across my personal business' social channels. I love how I can preview the posts, easily drag and drop creative assets, and schedule ahead of time so I don't have to think about it. I also love the link in bio feature to easily organize links I want to highlight on my instagram channel. The performance analytics are also useful in helping me understand quickly what worked best each month.

The only wish I have to improve Sked Social, is the tagging feature for LinkedIn posts doesn't usually work. Meaning, I need to post and then manually edit my LinkedIn post to tag a person or company. Sked Social updated their features to allow LinkedIn page tagging, but it doesn't work for me with individuals.

We enjoyed the ease and simplicity of the platforms and the fact that it has many more features than other platforms out there,

The software does not always schedule the posts at the given time which caused big troubles once in a giveaway post.

Very positive with great customer service.

The monthly calendar to track the spacing of posts and automatic IG story posting.

There has been a small lack of keeping up with video posting 'rules'. (FB and IG). I know that Meta changes them all the damn time but there are some times where if I want to upload a 16:9 video to IG I use creator studio instead becuase it's easier. I'd rather do everything in sked. I would also like to be able to manually choose video thumbnails on IG and FB. I always forget to render my videos with the first frame as the thumbnail lol

Our team uses to manage multiple Instagram account. It does the job.

Sometimes it takes a bit of time for posts to be pushed out however the customer service is so great if there is an issue they are usually solved asap.

C'est avec sked social, que je crée mon calendrier éditorial d'Instagram et planifier mes publications à l'avance. J'ai gagné beaucoup de temps en utilisant Sked social

Ce que j'aime le plus chez sked social: je peux planifier en avance mes publications sur Instagram et les programmer pour qu'il soit publier à des heures ce que je veux. En plus de ça, la plateforme prend en charge la publication et la planification des stories sur Instagram.

Le problème est qu'il très couteux. Et que le coût varie aux nombres de comptes instagram qu'on souhaite gérer. En plus aussi, je trouve que l'interface est un peu complexe pour débutants.

The customer service is terrific and fun!

We love being able to draft and schedule posts across Insta and FB weeks and months ahead if necessary! It's a great way to give yourself a few days off socials actually!

Scheduling reels is a bit tricky but I think that's Instagrams fault!

Working with Sked Social has been a pleasure. Their willing to inform and support, while their dashboards are clean and clear make it a home run

The development of new features is constant. The support offered is so reliable and makes you feel like a valued customer.

The feed function should be continuously developed to allow for following particular accounts, not just hashtags

Overall, our experience with Sked was great. As mentioned the customer service team is amazing to deal with and scheduling capabilities are very good. However, I think by improving the collaborative aspect for both internal team members and external clients will help make Sked better.

I love the scheduling ability and ease of this product. The best feature by far is automatic carousel posting, as no other scheduling apps offer this. The customer service is also amazing, they are so quick to answer and very helpful.

The part I like least is the ability to collaborate as a team. I see there is a new feature implemented that allows for a client to approve a post, however I still don't find it as collaborative as some other apps. I think it would be good for clients to see calendar, grid and feed view and have the ability to leave comments with alternative images as well. I also don't love the grid view option on mobile. It is harder to use because the drag and drop isn't very seamless. This makes visually planning more challenging.

It’s fantastic, and I recommend it to all clients.

It does exactly what it’s meant to do - plus they have amazing customer support

Occasional bugs where a scheduled post disappears- like once every few months.

Great!

I love the ease of use of SkedSocial and how great their support has been for my needs. I love being able to set it and forget it. Their product is seamless and if there is an issue, I'm alerted right away. I've seen HUGE gains in our Insta this year and we're finally earning income off of our Insta and I know SkedSocial is a huge part of that.

I miss being able to schedule the stories right online without having to do a push from an app, but I think that's more due to Insta then SkedSocial. Besides that, I'm super happy with it.

I've been with sked since the "schedulagram" days, over the years the team has clearly worked hard to expand the features and content management tools. The core offering has always been automated and scheduled posting which it does well.

The customer support team is hard to reach and clearly isn't interested in individual users and small accounts. [SENSITIVE CONTENT] once told me as much in a technical support chat. So for smaller business or casual users they'll take your subscription, but don't expect any help if things go wrong.

They care about their users. Once you are set it is to use and get in motion.

The trickiest part is setting IG accounts for clients when you are working with people in different countries. However, it is also important to make sure to do a proper verification, so I guess it is part of the process.

What I like most is that it takes a big weight off my back by scheduling my stories and post for my business without delays.

The price $$$$$, too expensive for what it offers.

This platform is easy to use and simplified the process of posting daily on social media. Tools save me time and help me track my posts!

I would like better suggestions for tags

good support, good and easy to use, positive.

easy to use, freeing my time, able to plan and se how the feed will look. Able to change it when things happen. The posebilytie to make content and use it later when fit

that it does not always post when scedual.

I like being able to schedule content ahead of time and not worry about needing to login for it to get posted.

Certain features aren't available that are options within the apps posted to.

Awesome!

Makes creating then scheduling a campaign easy

Updates seem to just change items organ nationally for no apparent reason

Fantastic - support is amazing.

I like the automated posting to multiple platforms for multiple accounts.

I wish I could post to the storyline with ease.

Good

Scheduling for all my social media very easy for postsz

No stories schedule for Facebook, that should be added.