About Spectrum

Spectrum is a tech-enabled lead generation service provider that helps businesses of all sizes manage operations across lead conversion, campaign management, sales referral and more. In addition, Spectrum offers in-house marketing software such as an integrated CRM and reporting tools to capture, nurture, and covert your leads in one system.

Spectrum tracks and highlights customer ratings/reviews and notifies businesses when a negative review comes in, via reputation management. Spectrum builds and manage content for various platforms such as blogs, websites, social media, press releases and more. Spectrum's search marketing services lets organizations streamline operations related to search engine optimization (SEO) and pay-per-click (PPC) advertising. ...


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Supported Operating System(s):

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1 Reviews of Spectrum

Overall rating

3.50 / 5 stars

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July 2018

Caley from La Cantar Animal Hospital

Verified Reviewer

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2018

Easy to use but customer service needs work

New voip service which was well worth the switch

Pros

Recently switched to Spectrum VOIP. Very easy to use and has no down time during the switch. Was easy to set up queue and voicemails.

Cons

Customer service with spectrum overall could use some work. Getting someone knowledgeable, friendly, and efficient is luck of the draw. Also every time a technician has come out, while they've fixed one issue they ultimately create another and customer service needs to be called. It's a never ending cycle.