SuprSend

RATING:

3.7

(3)
Overview

About SuprSend

SuprSend is a robust notification platform that can enhance your product's communication capabilities. With just one API, you can create and send transactional, cron, and engagement notifications on multiple channels. Some benefits of using SuprSend include: - Efficient template management with version control - In-App Inbox that's compatible with websites and apps - Batch processing of notifications - Routing notifications to different channels - Brand management tools for sending notifications to your customers' end-users - Ready-to-use user preference settings

SuprSend Pricing

Available from $99 per month based on notifications volume. Free version available.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

See real-time logs for each and every notification sent.
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SuprSend Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for SuprSend

3 Reviews

User Profile

Pritee

Verified reviewer

Staffing and Recruiting, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Less involvement of developers

PROS

Less involvement of developersThe best thing is our team doesn't need to get involved too much in the notification system, which saves our time for other important tasks. Most of the work on SuprSend can be done by product managers itself so we don't need to get involved in it too much. That's a good thing as we can focus solely on the important use cases for us.

CONS

There isn't much that I dislike, as it has worked seamlessly for us so far.

Vendor Response

Thanks for your kind review. We have even rolled out the brand management feature, which can go on SMS templates, and transactional email templates within same API call. Do check that out!

Replied March 2023

Ruchi

Human Resources, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Ultimate No-Code Tool to manage complex product notifications

Love the product and the team. Team is always available to solve any issues we face. Best Product for managing product notifications.

PROS

We were facing issues tracking notifications with so many teams creating their own product notifications. With SuprSend, it's all in one central place. The ability to control and track templates, A/B test without code, and access analytics in one place is incredibly effective. Plus, with Bifrost, we can run campaigns directly on our database without any developer involvement.

CONS

Nothing major but we are not able to clone workflows between environments right now. We have informed the team and they have already picked it up.

Vendor Response

Thanks Ruchi, for the review! We have queued up your feature request and will work on it soon. Also, we updated our Bifrost engine, with which you can do more robust user segmentation with smaller queries, and run automated notification campaigns on top of your database. Would love you to test it out!

Replied April 2023

User Profile

Charlie

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Scam of a company - stay far away

Terrible experience. I wish I would have never interacted with these fraudsters.

PROS

Nothing. I like that I was able to get away relatively unscathed. I feel bad for those who are using this scam of a company.

CONS

They scammed me and did not provide the service they promised. [sensitive content hidden] is a cheat, and so is [sensitive content hidden]. They are just trying to steal your information and money. Stay far away. Not a real company or product.