The scalability and segmentation of our marketing materials is huge for us as we continue to grow. The UI is clean and easy to use and constant enhancements gives me peace about our 3-year contract.

While I appreciate each of the current features, what I value most about Total Expert is that they are always innovating and creating ways to add more value to the platform.

Once you figure out how to use it, you can create very professional marketing pieces with just a few clicks. This is the most outstanding aspect of it.

As of right now, I have yet to have a negative experience with the platform.

It takes forever to figure something out and then figure out the shortcuts. It does provide some great materials once you do figure it out.

The Total Expert software seems to lack a few capabilities that would seem to be standard in this type of CRM.

Having been an admin for several CRMs, I find Total Expert the most intuitive and easy for our Loan Officers to learn and adopt into their daily routines.

It's integrated with BombBomb which we like. Other than seeing the open rate of our BombBomb videos, we haven't found much use for Total Expert.

While this is not a comment about the actual software, the Integration team and the customer support are what really make this product so great.

I like the ease of use of this product, and the clean design.

As for the actual product, it has a clean look and one you know your way around the product it is easy to navigate and use.

I appreciate the responsiveness of the team and the ability to provide solutions or be willing to entertain any solutions presented to them.

We can easily manage many accounts as an administrator and we have access to many great features. Email campaigns are my most frequently used feature and it is very helpful.

The user interface is  difficult for our sales team and RE agents to learn. They say that there are too many steps.

I work out of this platform 75% of every day, so I find every error in the system. Some days I find that every tab I open has some sort of error that I need to address with support.

The technology is still lagging behind a few other competitors, and the turnaround on long-term integrations can be very slow.

Overall, we have had a fantastic experience with the system. Our customer service rep Allison, is our Champion.

There are too many steps for creating a social post. It is way too difficult and confusing for our LO's.

It does not support any front end lead management.

Total Expert has multiple forms of support including the chat function, help videos, guides and help desk. This shows how much they care about YOUR success.

Total expert was easy to begin with. They are an ever growing company that each week has a new advancement on our industry.

Overall, It is a very prospective software with great possibilities. I am loving this software for our company because it is bringing great outcomes for our company.

WE ARE SUPER HAPPY THAT OUR COMPANY DECIDED TO GO WITH NOTIFII.

How easy it is to use and to access. Love that you can pre-generate templates and It shows who has opened and read the messages.

No real cons, but setting up the intake of contacts was a little difficult.

What I like about Notifii connect it is Easy to navigate.

Correcting spelling errors does not work well.

Great experience customer services is always available.

Super easy to use and fast with sending notifies.

I like how easy it is to log mail. And how quick and easy it is to notify people about the mail they receive.

Ability to communicate instantly with residents in apartment buildings.

It has really been helpful in aiding our communication with all the residents at our apartment community. The residents have been very happy with our quick responses to their inquiries.

It is user friendly and being able to go back to the history. I also love that it sends a text as well as an email.

I really enjoy using the Connect product. It allows us to quickly communicate via text and email to our over 500 apartments.

I don't know that there is anything I have bad to say.

So easy to use and the ability to send a text/email to many without it being on a group reply is fantastic.

The software is very user friendly. Customer service is always great as well.

The ease of being able to connect with the tenants in my complex is great.

I can't say there is anything about this product I don't like.

I love the new upgraded system that we just got. Being able to text residents and prospect really helps communication.

Easy to use, with the scanner, or to manually enter for residents in an apartment community.

Our package room has never been emptier and we've had fewer residents come in to complain we didn't tell them about changes happening on the property.

I love to message my future, current, and former residents with ease through the Chat/Texting page since I can see who has unsubscribed and has given me invalid phone numbers and addresses.

I love that this software gives me the ability to select what users I want to send a notification to, whether its prospects, residents or certain groups, I don't have to select all.

I genuinely don't think I have anything bad to say about Notifii.

You have to look up former residents in the search bar because there is no option for former residents under the Contact page.

Very happy with the product. I use this daily to communicate with my residents.

I love how easy it is to use. It helps to be able to go back to past correspondence with residents and reuse it.

US Dollar

Total Expert is a purpose-built CRM and marketing solution focused on customer loyalty and retention. It is designed specifically for mortgage lending, financial institutions, and credit unions. The Total Expert platform provides tools to improve digital experiences for customers, including personalized communications to build1:1 relationships, group segmentation based on financial journeys, and more. 

Using 360-degree contact views, this solution provides access to behavioral and transactional data. Additionally, Total Expert helps institutions maintain compliance across assets through the use of audit trails and automating approval workflows for marketing content.

Pricing information is provided by Total Expert. Support is available via phone, email, live chat, and other online resources. 

LongDescription

Multi-Channel Marketing

Property Management

Lead Capture

Access Controls/Permissions

Listing Management

Approval Process Control

Multi-Campaign

Communication Management

Calendar Management

Template Management

Lead Generation

Contact Management

Audit Trail

Configurable Workflow

Lead Management

Email Marketing

Compliance Management

Multi-Channel Communication

Social Media Integration

Workflow Management

Customization

Activity Dashboard

SMS Marketing

Data Visualization

Customizable Templates

Lead Nurturing

Website Management

Commission Management

Contact Database

Client Management

Drag & Drop

Social Promotion

Third-Party Integrations

Campaign Management

Search/Filter

Contact Total Expert directly for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Total Expert

In Person

Live Online

Webinars

Documentation

Notifii Connect is a cloud-based text and email communications tool designed to keep residents, employees, and community members informed. It can be used to send unlimited text and email notifications to specific audience segments. Companies across the globe use Notifii Connect to automate marketing strategies with features such as automated messaging, searchable history and reporting, plus more. This tool also enables teams to instantly answer common questions via text using automated FAQ capabilities.

Engagement Tracking

Mobile Alerts

Automated Responses

Mass Texting

Activity Tracking

Customer Segmentation

SMS Messaging

Scheduled Messaging

Customizable Fields

Campaign Scheduling

2-Way Messaging

Campaign Segmentation

Real Time Notifications

Message Personalization

Reporting & Statistics

Automated Scheduling

Chat/Messaging

Interaction Tracking

Real Time Reporting

Customizable Branding

Reporting/Analytics

Auto-Responders

Third Party Integrations

Live Chat

Alerts/Notifications

Campaign Analytics

Reminders

Tagging

Web browser (OS agnostic)

Pricing is based on the number of text messages you would like to send per month!
Starting at $99/mo 

Total Expert vs Notifii Connect

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