MedicsPremier vs Orchard Software

RATING:

4.6

(81)

MedicsPremier has 81 reviews and a rating of 4.62 / 5 stars vs Orchard Software which has 14 reviews and a rating of 3.93 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (81)
3.9 (14)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 7, 2023
May 11, 2022
Pros/Cons
  • Pros

  • Ability to access patient information--demographics is easy to use and so is scheduler.
  • The software is simple to navigate for the new employee, yet offers complex reporting and analytics to help us evaluate our continuous improvement.
  • Cons

  • It doesn't put the account overview in date of service order. It puts in order that it's entered which makes it hard to find specific dates without scrolling through the entire chart.
  • Secondary claims that need to be sent to insurances for some reason never go automatically. I am not sure what exactly I am doing wrong or if that is just how it is.
Read all user reviews
  • Pros

  • Adding assays is quite easy and being able to program different rules in order to customize our client's experience is extremely important.
  • Orchard Harvest is an easy to use LIS which makes training new users to its functionality much easier than other LIS systems. It is a reliable platform with a high quality interface.
  • Cons

  • Orchard has jury-rigged many solutions over the years which can cause problems with stability. It is not uncommon for us to have to restart their LIS server due to hiccups.
  • For example, we choose an accession, there are no results yet, then move on to the next one which is also empty, and then maybe ten below it, there's data to look at.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos