AdvancedMD for Physical Therapy vs DrChrono

RATING:

4.4

(24)

AdvancedMD for Physical Therapy has 24 reviews and a rating of 4.38 / 5 stars vs DrChrono which has 481 reviews and a rating of 3.99 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (24)
4.0 (481)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 25, 2020
April 19, 2024
Pros/Cons
  • Pros

  • The trainer was very patient and helpful taking us through each step of the process. The Support Team has been outstanding with answering those questions that come up.
  • Once you get used to it there is ease at working it. From other billing software that I have seen this is by far easier to maneuver through and find where and what you need to be doing.
  • Cons

  • We have had trouble, not sure if its the software or internet, but it will kick you off during the afternoon hours. This happened frequently for a while but now is down to just a few times a month.
  • Not universal for all PT conditions and was not able to be medicare compliant due to inability to fax documents.
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  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
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Pricing Range
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$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

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FrontRunners

2024

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318 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos