Alleva vs NovoClinical
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.6 / 5
Value for Money
4.6 / 5
4.8 / 5
Customer Support
4.6 / 5
5 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
August 27, 2024
August 9, 2024
Pros/Cons
Pros
- Working with [sensitive content hidden] has been an absolute pleasure. They are knowledgeable, kind, and eager to help.
- The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.
- I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.
Cons
- There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.
- It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.
- Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.
Pros
- The ability to navigate easily is fantastic. Have a personal business relationship with IT is beyond anything I could have asked for.
- The customer service is incredible. They are very responsive to every request and have incredible attention to detail.
- I like that you can attach documents and mark on the forms, fax, and print them. Novoclinical allows you to have electronic communication with other admin and pharmacies as well.
Cons
- I was using another EHR/Billing company and they were terrible with the billing aspect where claims were rejected and not handled properly.
- Not much of anything bad I can say, because if I have an issue, it's taken care of immediately.
- The only negative thing is I wish I found them 2 years ago.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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23 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
