Everything just works and works very well. Guys one request, please make Authorize.net integration.

Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward.

It solved the ability for students to book and pay on line to do our courses.

I really like how simple and easy it is for someone to learn and use the software. I also found the customer support very helpful.

The interface is very simple and easy to use. Booksteam is auto online report and best for appointment scheduling tool.

Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

Customer Support was on par with some of the best companies that I have ever worked with.

There is no way to remove it. Having all classes show on the public calendar.

Good product, excellent customer service/responsiveness.

Customer service has been helpful and quick each time we've reached out.

I've been with booksteam for over a year and have been very happy with the service. This software is a must, great value, it improved my barber shop appointment management.

BookSteam is far more comprehensive and complex than its leading competitors and it offers this elevated level of service at a reasonable price.

No promo codes for discounts. Calendar entries could be more customizable in the way they display information.

The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

I switched to booksteam from acuity because I wanted my clients to be able to book recurring appointments but most of my clients have complained that their recurring appointments don't usually work.

Easy to use booking software which is loaded with a lot of features. Booksteam has one of the best mobile interfaces which works well with my iphone 6 and my ipad.

Easy to schedule my clients while they receive sms reminders. Also love paypal integration, makes my job 10x easier.

It meets all our requirements at a great price.

Compare to others, this system is very quick and responsive, I don't have to wait forever (like I did with previous software).

Not only does the product itself fit our needs and is easy to use for both clients and staff, the customer service is outstanding.

We made a number of suggestions that would make the program even better and already these have been implemented - WOW.

The ability to find a class once it has been cancelled from the schedule - Beware. If you cancel a class and have it display as cancelled on your public calendar, it is there forever.

So far my overall experience has been great. We had a time Zone glitch and they were able to fix it in a timely manner and informed us of once it was fixed.

M a photographer and sometimes I get real busy with the shoot, and it used to be huge inconvenience to deal with clients over the email or phone to schedule them in.

The best booking software for the lashes business.

When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it.

The smart scheduling option where booksteam calculates online appointment start times automatically. This saves money and keeps my massage therapists booked, making the most use of their time.

Ease of use for clients. Easy to use as an administrator.

Client management and online booking was the most important feature for us. I wanted my client to be bookable over the internet and get rid of paper management.

The ability to sync our calendar, set pricing, and send automated reminders has streamlined our operations and improved our customer experience.

An excellent scheduling system with helpful guides and intuitive use backed up by fast, knowledgable and efficient customer support.

The set up is a little confusing at first. But, in the time I have used this I haven't found any issues.

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Where have you been Booksteam. Finally a Canadian online booking system that’s amazing.

I use this software everyday and it's been a huge help to our biz. Bookings are easy to make, payments are easy to take, customers love the ease of use, what's not to love.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend. This solution offers online scheduling, database management, email and text message notifications and online payments.


BookSteam creates a custom website for businesses that display business details, a list of services, client reviews and a "book now" button for accessing and scheduling appointments.


The database management tool allows business to collect and manage customer/client contact information as well as appointment information and history. With this information in hand, businesses can send special offers for customers/clients who are overdue for another appointment.


BookSteam also utilizes email and text reminders to keep clients up-to-date and connected, even while are on-the-go. Clients and staff members receive instant notifications for scheduled appointment.


Finally, BookSteam offers online credit card payments feature. Specifically, this feature includes keeping cards on file, requiring a deposit as well as simply collecting the full payment.



LongDescription

Member Accounts

Patient Records Management

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Group Registration

Customizable Reports

Rescheduling

Access Controls/Permissions

Activity Tracking

SMS Messaging

For Salons and Spas

Contract/License Management

Task Scheduling

SSL Security

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Credit Card Processing

Calendar/Reminder System

On Call Scheduling

Invoice Management

Transaction History

Attendance Management

Attendance Tracking

Timesheet Management

SMS Reminders

Customer Accounts

Customer Database

Recurring Appointments

No-Show Tracking

Registration Management

Gift Card Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Costume Management

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Parent/Student Portal

Promotions Management

Customer Support

Multi-Location

Self Service Portal

Onsite Registration

Booking Notes

Self Check-In/Check-Out

Certification Tracking

Treatment Packages

Student Management

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Real Time Data

Service Catalog

Enrollment Confirmation

Third Party Booking

Membership Management

Online Classes

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Reminders

Real-Time Updates

Email Management

Website Integration

Lesson Notes

Activity Dashboard

Invoice Processing

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Client Profiles

Mobile Grooming

Reminders

Class Management

Group Reservations

Web browser (OS agnostic)

Windows 10

14 Day Free Trial (no credit card required), after:

$19.95 - 1 Staff / 2 Locations
or
$29.95 -  5 Staff / 5 Locations
or
$49.95 - 10 Staff / 10 Locations
or
$79.95 - 35 Staff / 35 Locations

Custom plans are available (contact us for a quote).

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BookSteam

Live Online

Documentation

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Barcode/Ticket Scanning

Practice Management

Booth Rental Management

Fitness Plan

Document Storage

Dues Management

HIPAA Compliant

Referral Tracking

Financial Management

Wait List Management

Payroll & Commissions

Template Management

Assessment Management

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

BookSteam vs Mindbody

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