Easy to use, convenient, patients like it, HIPPA compliant.

The best product out there for review management and communication.

My biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google.

Doctible has assisted us in delivering a higher level of service while also helping us to increase revenue.

Hand feeds you opportunities for service recovery. EXTREMELY fast  customer support that is friendly and courteous.

Overall, Doctible has been a great review generating software for our clinic and we are happy with the product.

Everyone we have worked with has been very responsive and so helpful. We recently worked on a project with Doctible to customize our Chatbot and we are very satisfied with the final product.

Overall experience is great. Like I said before Customer service is alway quick to answer questions or help with a problem and makes communicating with patients easy.

This software boosted our online reviews to the top of all review lists. We loved how this was able to transform our online presence.

The lack of sync with our PMS--we are having to send doctible notices manually.

Horrible and still bad, but you signed and they don't care that they don't have all the features, that they have.

Very impressed with their progression over the years - the competitive price and the amazing customer service. I have offered many times to work there.

You can customize the message and so much more. They have been so kind and helpful through all aspects of integration and after.

What i like most about this software is how easy it is to use. It is also quick and easy to send to patients.

The software is super easy learn but also easy to use. The online website allows the consumer to have online assistants with the chat option.

I have received wonderful customer support with any questions I have had. I highly recommend Doctible.

Doctible has provided an excellent return on investment. The positive Google reviews are money.

It is really great how automated the service is and how easy the feedback is to get and integrate to all of our social media.

The only con I have (and its not even really a con) is that the people that do not have a Google or Facebook account have no where to leave reviews.

The easy to use software and instant communication with our patients has been fantastic. In the current society environment, clear communication with our patients is a must.

People would only leave stars and no comments. But that is the users fault not the programs I guess.

Overall, i've seen a great improvement on the amount of reviews we receive weekly. Definitely something that is worth celebrating.

THIS HAS GENERATED SO MANY ONLINE LEADS FOR US. AND TO SEE THE BEAUTIFUL FEEDBACK OUR PATIENTS HAVE FOR US IS IN ITSELF SUCH A GREAT Tool.

This software is incredibly easy to use, it's fast and effective - the price is SO extremely low compared to the value of the product.

Patients love it, reviews are great, the texting has made confirming appointments so much quicker.

Simplicity of initial set up and integration. Excellent Customer Service.

I love that it's easy for the patients and the practitioner. I love that it links right into making us more popular on Google.

It is easy to set up and user friendly. Price is better than competition.

It is easy and I like getting  feedback and the customer service is great.

They also have excellent email and phone follow up for questions that required additional research.

This enables us to know what we are doing well, but more importantly where we can improve. By knowing what we can do better, it allows us to delivery a higher level of care and service in real time.

Excellent customer service love this product and all it does for us.

They prove it works and you stay on board because it does. The software is very user friendly, big buttons and clean interface.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicate with patients via text, website messenger, and other methods. It is suitable for medical, dental, optometry, chiropractic, and physical therapy practices. The platform provides a virtual waiting room that can be used to screen patients and streamline contactless check-in processes. 

With Doctible, practice staff can utilize automated appointment reminders to save time and prevent no-shows. The platform also includes patient recall technology that monitors visit history and automatically reminds patients to book an appointment via SMS or email. Additionally, Doctible offers online scheduling capabilities for websites, allowing patients to schedule appointments at any time. Other features include email campaigns, reputation and review management, digital intake forms, and more.

Pricing information is provided on request by Doctible. Support is provided via an online support portal and other resources. 

LongDescription

Shortcodes

Messaging

Automated Responses

Rescheduling

Mass Texting

SEO Management

HIPAA Compliant

Brand Tracking

Scheduled Messaging

Sentiment Analysis

Confirmation/Reminders

Review Generation

SMS Reminders

Recurring Appointments

Calendar Management

2-Way Messaging

Payment Reminders

Contact Management

Email Marketing

Social Media Monitoring

Mobile Keywords

Real-Time Notifications

Message Personalization

Review Monitoring

Activity Dashboard

Alerts/Notifications

Online Booking

Reminders

Chat/Messaging

Customizable Templates

Response Management

Interaction Tracking

Ratings / Reviews

Alerts/Escalation

Reporting/Analytics

Contact Database

Appointment Management

Customer History

Gamification

Appointment Scheduling

Live Chat

Campaign Management

Patient Engagement

Dental Practice Management

Mobile Alerts

SMS Messaging

Data Import/Export

Two-Way Communication

Email Reminders

Real-Time Updates

Website Integration

Availability Management

Calendar Sync

Third-Party Integrations

Activity Tracking

Communication Management

Customer Database

Scheduling

Booking Management

Automated Scheduling

Web Forms

Client Management

Patient Intake

Engagement Tracking

Surveys & Feedback

Template Management

Customer Experience Management

Review Sharing

Customer Segmentation

Customizable Fields

Landing Pages/Web Forms

SMS Marketing

Reputation Management

For Healthcare

Data Security

Contact Doctible for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Doctible

Live Online

Documentation

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Gift Card Management

Class Scheduling

Payroll & Commissions

Room Booking

Costume Management

eCommerce Management

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-In/Check-Out

Student Management

EMR/EHR

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Doctible vs Mindbody

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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