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SimplePractice vs Healthcare Compliance Software
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.9 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.4 / 5
4.9 / 5
Functionality
4.4 / 5
4.7 / 5
Last Review Written
November 18, 2024
July 10, 2024
Pros/Cons
Pros
- Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price.
- I am enjoying the flexibility of the software and the ease which I can contact clients. SimplePractice also has an online tele-counseling platform which is very useful.
- I am excited to see how the the customer service support conversation will go, hopefully it will help me understand how to have intake forms.
Cons
- I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything.
- This process can take a few days which is frustrating when many problems can be managed with a quick phone call.
- Stay away...you will leave once an audit occurs and they refuse to provide you your own records.
Pros
- The risk assessments are wonderful and give you clear direction and recommendations for further improvement. This saves me so much time and gives me such peace of mind.
- The training and support we received from [sensitive content hidden], our implementation coach, has been superb. He is knowledgable, easy to work with, and set us up for continued success.
- I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for.
Cons
- Pop-ups but i think that was more my computers fault. I don't believe there is anything that I dislike about this program or feature.
- Any issues that others had were due to user error.
- There were only a few set backs that were due to user error, not the program.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
