Brilliant Directories vs Sumac

Brilliant Directories has 651 reviews and a rating of 4.74 / 5 stars vs Sumac which has 105 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.74 / 5 (651)
4.34 / 5 (105)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 5, 2022
December 4, 2020
Pros/Cons
  • Pros

  • I liked the most that provides email services, smtp server. It is help us to our businesses and promoting and advertising our product.
  • Brilliant Directories functionality provides the owner an extremely easy tool for website design.
  • Cons

  • Just frustrating knowing that something IS possible but costly, rather than knowing that something is not possible.
  • We had been unsure about the cost/value proposition but now find our concerns were unnecessary.
  • Pros

  • Great customer service and they listen to suggestions from their customers on how they can improve their product(s) to make them more intuitive and user-friendly.
  • The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
  • Cons

  • This is disappointing as we now must continue to store hard copy files when we were hoping to eliminate them.
  • You can not export to excel. You cannot delete mistakes.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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