ClubExpress vs Hello Club

ClubExpress has 465 reviews and a rating of 4.26 / 5 vs Hello Club which has 21 reviews and a rating of 4.81 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.26 / 5 (465)

4.81 / 5 (21)

Ease-of-Use

3.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

September 22, 2020

December 14, 2020

Pros/Cons

  • Pros

  • The amazing number of features. The support is awesome and the costs are reasonable.

  • It is so very easy to use. Great support from Club Express, any time needed. Our members love what they can do, by themselves.

  • Cons

  • It's a little annoying when they keep updating the features, but they are very good about helping us to navigate new things.

  • Sometimes the 'full feature set' of options is more complex than what is needed. The manual and videos are fairly good but could possibly be better, with more examples of application functionality.

  • Pros

  • It is very user friendly and being web based means I can use it from my phone anywhere in the world.

  • Very easy to use making the organisation of members and payment options for subs a breeze

  • Cons

  • Probably not enough fields to sign up Juniors with (unfortunately not all Juniors come from one family, so often we need the both parents' details).

  • The payment system. Banks are still advising their customers no to use POLi. It would be good to have a page showing who has booked a month in advance like the old system.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos