Health Cloud

RATING:

4.6

(5)
Overview

About Health Cloud

Salesforce Health Cloud is a patient management platform designed to help medium to large healthcare organizations manage inquiries, track issues, deliver post-acute care processes and more. Key features include clinical data management, event monitoring, custom care plans and team collaboration. Salesforce Health Cloud provides a 360-degree view of patients’ details and enables agents to create personalized and concurrent recovery plans, facilitating communication with caregivers in real-time. Its contact center module helps connect patients with physicians for scheduling appointments, resolving inquiries and giving care recommendations using a centralized platform. Additionally, it comes with a patient segmentation and lists module which allows users to manage ta...

Health Cloud Pricing

Health Cloud Enterprise: $325/user/month (billed annually). Health Cloud Unlimited: $500/user/month (billed annually).

Starting price: 

$325.00 per month

Free trial: 

Available

Free version: 

Not Available

Salesforce Health Cloud clinical review screenshot
Slide 1 of 3

Health Cloud Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Health Cloud

5 Reviews

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2018

Extremely customizable and scalable.

PROS

Meets the needs of multiple departments across provider organizations. Highly customizable and robust data capabilities.

CONS

Integration out of the box is somewhat limited but anything can be built. Storage costs & licensing.

Jamey

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Future of healthcare data management

PROS

Ease of integration into our workplace and staff satisfaction.

CONS

Process of switching to a new system and staff orientation.

Psalm

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

The new upgrades to lightning experience for pt call logs have been an easy transition

I feel comfortable recommending this product to any office. I think they would be able to use the templates and customization to suit the offices' needs.

PROS

The format s easier to read, less eye strain. The colors are easy to distinguish from the font color. I spend a lot of the time in front of the computer.

CONS

almost too cute icons, Some of the transitions have these little cartoons. Maybe this is targeting the younger workforce.

Madhur

Information Technology and Services, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Salesforce Health Cloud - 1 single place for entire Health Management system

Awesome. Easy out the entire cycle.

PROS

Once you buy this product, best thing you got everything on a single platform related to health management.

CONS

Its a little expensive but worth it as now everything is managed on single platform.

Ayush

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

One of the best health service cloud. Beautiful SaaS.

PROS

1. Ease of use and Design. We don't have to train people to use Health cloud. 2. Very Scalable and many sales force features can be embedded.

CONS

I felt a price is bit high as compared to SaaS products. More functionality like auto scrapping would be really useful anyday.

5 Reviews