Luminello is easy to you and has a shallow learning curve- it is a wonderful place to gather all the information necessary for patient files.

Customer support was also extremely responsive and helpful. I appreciated customer service by email, as responding to an email is much easier than making a phone call for me.

I would rate this excellent. It was easy to bill patients and keep track of records.

It was an okay system when I was a small, solo private practice. It has not grown with me and that's disappointing.

I have also used NewCrop and ClinicTracker in past settings, and both of which are horrendous.

Patients have provided positive feedback related to the ease of signing forms as they are intuitive and clear.

Great, my questions were answered quickly anytime I reached out to the team.

Luminello is simply easy. I write my progress notes and prescribe my medications electronically with ease.

They would rather send 15 emails then have one call and I have to threaten them to get questions answered.

Integration with local labs is lacking if you do not use quest or labcorps. It also was hard to find ones own personal URL.

Originally my plan was all cash practice. This would have been perfect for that.

It is not cluttered with functions I do not need and allows a surprising degree of customization within some constraints.

Notes are easy to do once initial templates are completed and easy to do follow up notes. Integration of scheduling, e-prescribing, and online scheduling is major advantage.

Also the integration of messages into charts. Electronic prescribing has been a huge asset as well.

Everything is online- so forms able to send easily to patients for signatures. Secure portal messaging very easy to use.

Support staff has been very responsive and helpful.

Weekend hours, quick email or chat response, ability to have 10 min zoom call for help, friendliness of staff are outstanding. Price compared to my last service is half the price for a better product.

I had a problem e-prescribing on Friday due to purchase of new phone.

The mobile interface was also sometimes difficult to use.

Integration with current processes went smoothly and it is very user friendly. Being able to integrate patient's credit cards into the system was a definite billing time saver.

Ease of use, customer portal, customised forms to be filled by patients, practice revenue management and EOBs, note shortcuts, low price.

It's competitively priced with other EMRs like practice fusion though practice fusion has e-labs which luminello does not. It's fairly intuitive to use.

Easy to learn and use the software. The patient portal has been helpful.

I liked the comprehensive nature of the note possibilities helping me capture the totality of potential mental health problems for patients in documentation.

However, I ended up using separate vendors for scheduling, billing, prescribing, labs, and Telehealth. That created a disjointed experience for me and my clients.

Customer support is highlight of the company. They are prompt, responsive, and helpful.

Luminello was exactly what I needed for my solo private practice. It was easy to learn and when I requested help or answers, someone responded quickly with a solution.

I like the price of Luminello give the features included such as online scheduling, client portal, appointment reminders, billing and payment tracking.

Very reasonable prices for such a robust software.

It has been freezing on me lately when I've tried to edit the intake note templates. It's a little confusing trying to figure out how to build forms on it or edit the forms.

Sending labs is still difficult. Also, they require patients date of birth when setting up an account for patients which has annoyed me (as opposed to patient typing it themselves).

I am very happy with them and relieved to have finally found a good solution. I am now able to manage a medium sized psychiatry practice without any staff which is a huge accomplishment.

It is very helpful to have electronic prescription capabilities especially because California is phasing out paper prescriptions in 2022. The program is quite reliable.

I think this might be just because it's made more for therapists than physicians, but I'm not sure. Overall, it's been pretty good.

Overall my experience was wonderful, particularly refreshing after switching from another general EMR.

The feature I like most about this software is the ease with which I can post questionnaires for patients and then directly transfer that information into a note.

There are many aspects of Luminello that were appealing and worked well for my practice. First is the user interface, which was very easy on the eyes.

Very easy to learn and overall operation is intuitive. Tech support is outstanding, even for the basic questions.

The pricing is straightforward and fair, with new provider/low-volume pricing. I appreciate not being constantly upsold other products from sales, which I’ve experienced with other platforms.

I think this is a great software for therapists and cash pay practices.

The customer service is incredible. They are very responsive to every request and have incredible attention to detail.

It was the best decision I could have ever made.

Overall good software for the cost, it seems to be in the early stages of production software. Has every feature you can think of, just some are harder to use or find.

I like the flow and how easy it is to navigate. I like the automation and how the entire system is connected.

Novo clinical is usually pretty straight forward and allows you to do a lot with your patient information other than just having it saved in the system.

The EHR company  customized my psychiatric evaluation and Progress notes.

I like that you can attach documents and mark on the forms, fax, and print them. Novoclinical allows you to have electronic communication with other admin and pharmacies as well.

I was using another EHR/Billing company and they were terrible with the billing aspect where claims were rejected and not handled properly.

The ability to customize it for what we do and it’s help with administrative organization. It’s helpful customer care staff.

Not much of anything bad I can say, because if I have an issue, it's taken care of immediately.

The team makes you feel like family. You don’t get brushed to the side and put on long holds like other companies.

It is working fine with multiple administrators working on the software simultaneously.

The speaking into chart is very easy to use and doesn’t get confusing like many other speaking software. It is easy to learn how to use and the personalized service you get makes all the difference.

They are fast, efficient, and make quality work. The team is patient and kind and help you learn catering to your own pace.

The ability to navigate easily is fantastic. Have a personal business relationship with IT is beyond anything I could have asked for.

The only negative thing is I wish I found them 2 years ago.

The patient portal is great patients can send a message to us from there. Tech support is always available when needed.

It is much more user friendly than other software I have tried. I bought Kareo one day before I met these guys and switched after the first conversation with them.

Overall, this electronic medical system has helped streamline our administrative price, organize our medical histories, and help staff keep track of patients and procedure dates.

US Dollar

Luminello is a cloud-based electronic medical record (EMR) that helps psychiatrists, counselors and therapists in small mental health practices. It comes with a calendar scheduler, which allows users to manage appointment bookings, automated reminders, recurring patient schedules, check-ins, custom time slots and more.


Key features of Luminello include e-prescriptions, notes, billing, insurance and pre-screening. It provides a client portal, which businesses can use to streamline communication and manage all information about patients. Additionally, practitioners can clone notes in bulk from the dashboard or define shortcuts for typing notes such as standard treatment plans, common phrases, and more.


Luminello facilitates integration with various third-party applications such as Bluefin, ApexEDI, and more. Pricing is available on monthly and annual subscriptions and support is extended via email, chat, phone, and documentation.






LongDescription

Treatment Planning

Document Templates

HIPAA Compliant

Charting

Digital Signature

Task Scheduling

Confirmation/Reminders

Credit Card Processing

Calendar Management

Template Management

Self Service Portal

EMR/EHR

E-Prescribing

Single Provider Practice

Role-Based Permissions

Client Portal

Forms Management

Activity Dashboard

Reminders

Medical Billing

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Therapy Notes

Progress Notes

Notes Management

Web browser (OS agnostic)

Prescribers:
E-Rx Lite: $69/month.
E-Rx Pro: $99/month.

A free-for-life version is also available.

Therapists:

Therapist+Wellness Pro: $39/month

A free-for-life version is also available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Luminello

Live Online

Webinars

Documentation

Videos

NovoClinical is a completely secure, cloud-based system that can be implemented quickly. Reports and templates can be customized with features and fields specific to each practice and/or provider.


NovoClinical offers insurance eligibility in seconds, comprehensive demographic input, medical history, medication history and more which populates automatically to the providers’ reports for efficiency of treatment.


A Meaningful Use 2015 certified system, users can type, or use the built-in dictation for reporting. The patient portal allows patients to request appointments, review reports, communicate securely, pay their bill online and so much more.


In today’s electronic world, patients can receive text reminders, messages, voice calls or telemedicine calls directly from the system. Faxing is paperless and built in eliminating fax machines and cumbersome processes. Labs and other tests are ordered and results returned electronically, dated and mapped to the patient chart.


Images can be uploaded or captured, annotated directly into the patient chart.


Billing and coding are automated as well. Claims are processed in seconds with the EOBs returning electronically and posted automatically. Primaries, secondaries and tertiaries are tracked, accounted and verified through a comprehensive reporting process.



Patient Records Management

Meaningful Use Certified

Electronic Payments

Order Entry

Customizable Reports

Document Storage

SMS Messaging

Referral Tracking

SSL Security

No-Show Tracking

ONC-ATCB Certified

Clinic Interoperability

Scheduling

Multi-Location

Claims Scrubbing

Email Reminders

Workflow Management

Revenue Management

Voice Recognition

Alerts/Notifications

Reporting & Statistics

Decision Support

Coding Assistance

Real-Time Reporting

Video Conferencing

Drag & Drop

Third-Party Integrations

Task Management

Live Chat

Document Management

Insurance Eligibility Verification

Practice Management

Medication Management

For Anesthesiologists

Financial Analysis

Invoice Management

Communication Management

Registration Management

Clinical Notes

Patient Database

File Sharing

Documentation Management

Patient Portal

Inventory Management

For Healthcare

For Dermatologists

Remote Treatment Planning

For Medical Purposes

Scheduling module: starting at $100/provider/month
Practice management module: starting at $300/provider/month
Practice + Revenue Cycle management: starting at $500/provider/month
Billing Management: starting at $150/provider/month

Luminello vs NovoClinical

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