Remedly is a growing company and they've been able to take feedback constructively and implement most, if not all, suggestions we've had over the years. Looking forward to seeing them still achieve more with this platform.

As far as comprehensive software goes for EHRs specific to medical aesthetics, Remedly stood out for us when we opted to go with them 2+ years ago. It has features including subscriptions that are quite useful. We've created internal hacks to help with efficiency and flow.

While not all of Remedly's features are used, it's a matter of preference. The inventory tracking is tremendous in theory, but executing has its practical limitations. Overall support, reliability, and ease of use has improved greatly. You've got to be savvy to use, but once you get into a rhythm you can make the software work and it will be an asset to keeping patient records clean, tidy, and well documented.

I am glad I chose Remedly. I spent an exhaustive amount of hours trying to find the right product for our growing business. We have so many different systems for appointments, charting, etc. that bringing them easily into one space that allows staff to easily communicate amongst themselves and the patients, has been great.

I like that it's all encompassing. I have a Health Spa that has multiple modalities, providers, nurses and needs to be really comprehensive. At a high level it has checked all of the boxes.

Some of the cumbersome program settings that aren't tailored to our practices needs. Sometimes we have to piecemeal reports and organizational things (like treatments) to make things work. But overall, working with [sensitive content hidden] from Remedly, has been really great. [sensitive content hidden] is open to trying out different ways to make things work! I have a feeling we will continue to grow with Remedly and Remedly will grow with our business.

Outstanding!! Customer Service is very resonsive and [sensitive content hidden] has been outstanding. The tutorials tutorials 7/10 - not horrible, but could be a bit more organized and polished.

Customer service is outstanding. Help is a phone call away.

We are still working on the integration with our credit card machine. I do understand that Remedly can not interface with everyone.

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I like that this software is internet based and can be accessed from anywhere. It's convenient to use from home or work.

This software requires a lot of work to set up. It is basically bare bones. I understand this and it actually makes it very individualized once it is actually set up. Customer support is really bad. I had to call 4 times within several hours one day to get help. The system wasn't recognizing my email address to log in. I had clients and was unable to use the system for the majority of the day. The next time I asked for customer support, I didn't get a call back at all. I was told would get a call within 1 hour. No call. I had a question about how to change some information that was mistakenly documented on the wrong appointment. This software is quite costly for what you get.

How easy it is for patients to get in touch with all the information they need to have on hand and also it takes a weigh off our shoulders at the moment of the consultation have them already come in with all the documentation filled.

Some details could be made more specific and for example on the campaigns we should be able to leave drafts done and then send them once we're ready instead of losing them if we don't send them right away. However, as we noticed this things we always make sure to let [sensitive content hidden] now and she communicates said chances of improvement.